Operations Assistant - Maintenance - Exclusive for PCD Candidates

Description

Job Summary: We are seeking an organized Operations Assistant with strong attention to detail to schedule, monitor, and manage vehicle tracker maintenance activities, ensuring efficiency and quality. Key Highlights: 1. Schedule and monitor vehicle tracker maintenance activities 2. Control and record maintenance activities, ensuring quality standards 3. Work with Excel/Google Sheets to document service requests We are looking for a professional to join our Operations and Monitoring team in Belo Horizonte/MG as an Operations Assistant. If you are organized, detail-oriented, and enjoy working with processes, this opportunity may be right for you!?? What you’ll do here: Schedule and monitor vehicle tracker maintenance activities with our technical network; Assist technicians during maintenance and device testing; Control and record completed maintenance activities, ensuring compliance with Getrak’s quality standards; Use Excel and/or Google Sheets to track and document service requests.?? Your role will be essential in ensuring efficiency and quality in technical support, directly contributing to our customers’ experience. Do you identify with this opportunity? Register now and become a Getraker! ?? **Main Responsibilities:** ? Schedule vehicle tracker maintenance activities with the technical team, organizing the service coverage network;? Monitor service request status via internal systems, ensuring maintenance is performed as planned;? Ensure technicians perform services correctly, following company standards;? Conduct basic tests jointly with technicians to verify tracker functionality during maintenance/installation;? Update maintenance and test-related records and forms using Excel and Google Sheets;? Record and control completed maintenance activities to ensure accurate technician payments;? Identify and report potential issues in scheduling or installation execution, seeking prompt solutions;? Maintain constant communication with the technical team to ensure smooth service delivery;? Organize and keep service request files and data up to date. **Technical Requirements:** ? Proficiency in spreadsheets (Google Sheets and/or Excel)? Completed high school education. **Behavioral Profile:** ? Strong written communication skills. **Minimum Education Level:** High School (Secondary Education)