Quality Analyst

Description

Job Summary: Quality Analyst for Services to monitor and evaluate service quality in school units, preparing reports and proposing improvements. Key Highlights: 1. Monitor and evaluate the quality of various school services. 2. Conduct technical visits and periodic inspections. 3. Identify non-conformities and propose continuous improvements. We are seeking a professional to work as a Quality Analyst for Services Provided in School Units, overseeing and evaluating services such as meal preparation, cleaning, security, maintenance, among others. **Working Hours:** 7:00 AM to 5:00 PM **Main Responsibilities:** * Monitor and evaluate the quality of services provided in school units; * Conduct technical visits and periodic inspections; * Prepare compliance and performance reports; * Monitor contracts and ensure adherence to regulations and standards; * Identify non-conformities and propose improvements; * Collaborate with operational teams and school managers. **Requirements:** * Experience in inspection, auditing, or management of outsourced services; * Knowledge of report writing and performance indicators; * Strong communication and organizational skills; * Willingness to travel between school units. **Preferred Qualifications:** * Experience in the public sector or school environment; * Familiarity with quality standards and processes; * Driver's license category B. We seek an analytical, organized, and committed professional dedicated to continuous improvement of services delivered. Employment Type: Full-time CLT Salary: R$2.500,00 - R$3.000,00 per month Benefits: * Fuel allowance * Company mobile phone * Meal voucher * Transportation voucher * Company vehicle Work Location: On-site