Description
Job Summary:
Professional responsible for fleet monitoring, operational data management, data analysis, and user support for the transportation system.
Key Highlights:
1. Real-time fleet tracking and operational regularity
2. Management of operational databases and efficiency analysis
3. User support with technical assistance and appropriate solutions
**Main Responsibilities**
* Monitor the public transport fleet in real time, ensuring trip compliance and operational regularity;
* Manage and keep operational databases up to date, ensuring information reliability and integrity;
* Conduct data analyses aimed at improving operational efficiency and supporting decision-making;
* Provide courteous and prompt user support, delivering technical assistance and appropriate solutions;
* Record service orders and collaborate with other departments to ensure proper functioning of the passenger transportation system.
**Requirements**
* Completed high school education;
* Strong verbal and written communication skills;
* Basic computer knowledge (a practical Excel test will be administered);
* Aptitude for customer service and public interaction.
**Work Schedule**
* Rotating shift: 6 days on, 1 day off, either from 5:00 AM to 1:20 PM or from 1:00 PM to 9:20 PM\.
**Differentiating Benefits:**
* Meal allowance: BRL 900.00/month;
* Full transportation allowance, with no 6% payroll deduction;
* Vacation return bonus after 3 years of employment;
* Health and dental insurance;
* EcxCard (pharmacy partnership);
* Total Pass (fitness center partnership).
Employment Type: Full-time, CLT permanent contract
Compensation: BRL 1\.739,21 per month
Benefits:
* Medical assistance
* Dental assistance
* Meal allowance
* Transportation allowance
Work Location: On-site