CRM Assistant

Description

Job Summary: The professional will make active and inbound calls, schedule vehicle appointments, register customers in systems, and perform prospecting to achieve scheduling targets. Key Highlights: 1. Active and responsive telephone support 2. Appointment scheduling and customer registration 3. Prospecting and customer relationship management High school diploma required. Proficiency in Microsoft Office, customer service experience, and prior experience with CRM tools are required. No prior experience in this specific field is required. Benefits include Gympass, on-site meals, funeral assistance, and private pension plan. Make active and inbound phone calls; schedule vehicle appointments; register customers in the Apollo/Bravos system; regularly monitor all web-based appointment channels available to customers, including online booking, email, WhatsApp, etc. Effectively manage prospecting lists for active scheduling; daily pursuit of active scheduling goals; periodic contact with customers, including those outside their warranty period. Working Hours: Monday to Friday, 8 a.m. to 6 p.m.; Saturday hours differ. Must have easy access to the Estoril neighborhood in Belo Horizonte. Employment Type: Full-time CLT Salary: R$1.800,00 per month Benefits: * Life insurance * Transportation allowance Education: * Completed undergraduate degree (preferred) Work Location: On-site