SDR

Description

Job Summary: We are seeking a communicative, proactive, and organized professional to manage patient relationships and conversions in a dental clinic, contributing to both patient experience and clinic growth. Key Highlights: 1. Opportunity for communicative professionals with a commercial profile. 2. Collaborative, organized, and respectful work environment. 3. Focus on patient relationship management and conversion. **SDR – Patient Relationship Management and Conversion** (Model \- Dental Clinic) Are you skilled at communication, enjoy interacting with people, and possess a commercial mindset to transform consultations into opportunities? Can you maintain organization in daily routines, handle rejections effectively, and still deliver courteous, professional service? Then this opportunity may be right for you! We are looking for a communicative, proactive, and organized professional with strong client relationship skills and commercial outreach ability—someone who contributes to enhancing the patient experience and driving clinic growth by converting consultations into new treatments. If this profile resonates with you, join our team! **About the Company** Our clinic features a well-structured, qualified, and excellence-oriented team committed to outstanding patient care. We value a collaborative, organized, and respectful workplace where every professional has space to contribute, learn, and grow. The team holds frequent alignment meetings and maintains a strong cooperative spirit, ensuring mutual support in daily operations and promoting an efficient, harmonious workflow. We value healthy professional relationships, open communication, and a light yet productive work atmosphere—delivering a positive experience for both staff and patients. **About the Opportunity** **What is essential to apply?** Completed high school education. **Working Hours** Monday to Friday – 8:00 AM to 6:00 PM Saturday – 8:00 AM to 1:00 PM Work Mode: In-person Employment Type: CLT **What do we expect from this professional?** Strong verbal and written communication skills; Experience or familiarity with customer service; Ability to conduct commercial outreach and interactions with patients; Commitment to routines and schedules; Commitment to tasks and results; Emotional stability to handle rejections; Organization and discipline in managing routines; Teamwork capability; Resilience when facing challenges in customer interactions; Attention to detail. **Preferred Qualifications:** Prior experience in public-facing roles or commercial routines; Experience in dental clinics or the healthcare sector; Experience in patient relationship management and conversion; Familiarity with practice management systems or CRM (Clinicorp). **Key Challenges:** Providing initial patient intake; Conducting outreach and contact with potential patients; Presenting information about available treatments and services; Following up on leads; Supporting the clinic’s patient flow organization; Collaborating with the reception team; Maintaining updated records and information in the Clinicorp system; Handling objections and rejections during the conversion process; Maintaining consistency and energy in customer interactions. **What Must Not Occur:** Disrespect in the workplace; Lack of commitment to schedules and responsibilities; Difficulty handling customer outreach and rejections; Disorganization in recording information and tracking patients. **What We Offer:** Salary; Performance-based commission; Transportation allowance; Collaborative and well-structured work environment. Job Type: Full-time, Permanent CLT Compensation: R$1.857,00 per month Benefits: * Transportation allowance Work Location: In-person