Description
Job Summary:
Relationship Assistant for customer service via WhatsApp, answering questions, resolving issues, minimizing cancellations, and performing administrative tasks.
Key Highlights:
1. Customer service via WhatsApp
2. Problem resolution and cancellation minimization
3. Excellent writing and spelling
We have been in the photography business for over 68 years, operating 2 physical stores, 1 online store, a subscription club, and a third location serving as our headquarters in the center of Belo Horizonte.
Follow us on Instagram @foto\_clube to learn more about us.
Position: Relationship Assistant
Schedule: Monday to Friday, 9:00 AM to 6:00 PM; Saturday, 9:00 AM to 1:00 PM
We offer: Salary R$1950.00 \+ R$300.00 meal voucher \+ dental plan \+ totalpass
REQUIREMENTS:
\- Experience in customer service
\- Excellent writing skills: clear text construction and correct spelling for online interactions
What will your daily routine be like?
\- Assist customers via WhatsApp, answer questions, resolve problems, minimize cancellations, provide tracking information, and update spreadsheets.
\- Download photos, print documents.
Employment type: Full-time
Compensation: R$1\.950,00 per month
Benefits:
* Dental care assistance
* Meal allowance
* Transportation allowance