Customer Service Assistant

Description

Job Summary: Relationship Assistant for customer service via WhatsApp, answering questions, resolving issues, minimizing cancellations, and performing administrative tasks. Key Highlights: 1. Customer service via WhatsApp 2. Problem resolution and cancellation minimization 3. Excellent writing and spelling We have been in the photography business for over 68 years, operating 2 physical stores, 1 online store, a subscription club, and a third location serving as our headquarters in the center of Belo Horizonte. Follow us on Instagram @foto\_clube to learn more about us. Position: Relationship Assistant Schedule: Monday to Friday, 9:00 AM to 6:00 PM; Saturday, 9:00 AM to 1:00 PM We offer: Salary R$1950.00 \+ R$300.00 meal voucher \+ dental plan \+ totalpass REQUIREMENTS: \- Experience in customer service \- Excellent writing skills: clear text construction and correct spelling for online interactions What will your daily routine be like? \- Assist customers via WhatsApp, answer questions, resolve problems, minimize cancellations, provide tracking information, and update spreadsheets. \- Download photos, print documents. Employment type: Full-time Compensation: R$1\.950,00 per month Benefits: * Dental care assistance * Meal allowance * Transportation allowance