Description
Job Summary:
We are seeking a professional to join our customer service team, responsible for ensuring a pleasant and high-quality experience for customers during service.
Key Highlights:
1. Pleasant and high-quality customer experience
2. Customer service in food establishments (a plus)
3. Good communication, friendliness, and ability to work well in a team
Job Description:
**Job Summary:** We are looking for a professional to join our customer service team. The role involves serving customers during breakfast and lunch, ensuring a pleasant and high-quality experience at every stage of service.
**Main Responsibilities:**
* Greet and guide customers politely and courteously;
* Organize and clear utensils and cutlery from tables;
* Present the menu, provide information, and answer questions about dishes and beverages;
* Record orders and forward them accurately to the relevant departments;
* Serve food and beverages carefully, efficiently, and with attention to detail;
* Monitor customer satisfaction throughout the service;
* Collaborate with the team to ensure efficient and harmonious service.
**Requirements:**
* Prior experience in customer service at food establishments (a plus);
* Good communication, friendliness, and ability to work well in a team;
* Availability to work flexible hours, including weekends and holidays.
**Benefits:**
* Health insurance (50% of the monthly premium covered by the company, with co-payment deducted from payroll);
* Dental insurance at no cost to the employee;
* Transportation allowance or fuel assistance;
* Complimentary life insurance;
* On-site meals;
* Pharmacy card.
**Working Hours:**
* 2:00 PM to 10:20 PM, rotating schedule of 6 days on / 1 day off
**Compensation:**
* Monthly salary of R$ 1.697,00
* Attendance bonus of R$ 250,00
* Average commission of approximately R$ 300,00 per month;
* Potential for additional earnings.
Employment Type: Full-time CLT
Work Location: On-site
Employment Type: Full-time CLT
Work Location: On-site