Backoffice

Description

Job Summary: We are looking for a Backoffice professional to support our field team by managing service orders, analyzing opening/closing statuses, and monitoring technicians' schedules. Key Highlights: 1. An opportunity for those seeking challenges and believing in the power of results. 2. An environment that values respect, continuous learning, and diversity. 3. A focus on simplifying life through technology and innovation. **About the Opportunity** If you are someone who enjoys challenges and believes in the power of results, this position is for you! At Sempre, our purpose is to simplify life through technology, innovation, and human connection—keeping people connected to what truly matters. We seek talents who want to grow with us and leave their mark in an environment that values respect, continuous learning, and diversity. **Description:** We are seeking a professional to work as a Backoffice supporting our field team. **Responsibilities:** * Managing service orders; * Analyzing service order opening and closing; * Monitoring technicians' schedules; * Rescheduling technical visits. **Requirements:** * Proficiency in Microsoft Office suite; * Completed high school education; * Ability to handle multiple simultaneous tasks and monitor deadlines; * Organizational skills and attention to detail; * Strong communication skills; * Conflict mediation ability; * Experience in the Telecommunications field is a plus. At Sempre Internet, we believe that working well also means living well. Therefore, we offer a comprehensive benefits package designed for your well-being, growth, and quality of life—both at work and beyond. **Check out everything available to you:** **University Partnership Program** Invest in your future with special conditions for continuing your education. **Salary Advance** Unexpected events happen—we’re here to help when you need it. **Dental Insurance** Healthy smiles and care that makes a difference. **Christmas Bonus** A special gift to celebrate the end of the year with gratitude. **Discount Club** Save on stores, services, and exclusive experiences. **Medical Insurance and Mediquo** Comprehensive health care, including digital support and accessible medical services. **Pharmacy Partnership Program** Discounts and convenience when caring for yourself and your family. **Meal Allowance / Food Voucher** More flavor and energy for your daily routine. **Transportation Voucher** Convenience and savings for commuting to work every day. **Complimentary Internet** More connectivity for what truly matters. **Life Insurance and Funeral Assistance** Peace of mind and security during life’s most difficult moments. **Day Off** A special day off to celebrate in your own way. **Total Pass** Mobility that enhances quality of life. **Inclusion and Diversity** At Sempre Internet, **a**ll individuals are welcome. People with disabilities (PCD) and/or those rehabilitated by INSS are encouraged to apply. We value authenticity and believe diversity strengthens our team.