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Logistics Customer Service Analyst

R$2,315/month
Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelHigh School Diploma

Description

Main Responsibilities: * Provide customer service via phone, WhatsApp, and e\-mail; * Monitor deliveries and inform customers about shipment status; * Record and handle delivery incidents; * Contact drivers and operational departments; * Update information in the system; * Monitor pending items, returns, and redeliveries; * Assist in resolving transportation-related issues; * Ensure prompt and accurate responses to customers; * Generate reports and monitor customer service metrics. Requirements: * Completed high school education; * Basic computer skills; * Strong verbal and written communication skills; * Organizational skills and agility; * Ability to work effectively in a team. Compensation: starting from R$2\.315,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Transportation allowance Work location: On-site

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Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

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