Job Summary: Responsible for performing administrative support services across multiple departments and for handling suppliers and customers, document management, and supporting internal processes. Key Highlights: 1. Administrative support in HR, Administration, Finance, and Logistics. 2. Handling suppliers and customers with document management. 3. Supporting internal processes and ticket management. Responsible for performing administrative support services across various organizational areas, including Human Resources, Administration, Finance, and Logistics. Also handles suppliers and customers, document management, and supports internal processes. Culture and Team Wyntech’s culture is described as strategic and technical, with a team composed of qualified professionals specialized in diverse IT fields. All share a common strategic vision focused on excellence in service delivery and solution implementation. **Responsibilities and Duties** * Determine whether a ticket is an incident, service request, urgent issue, etc. * Follow defined escalation procedures. * Monitor ticket progress until resolution. * Notify stakeholders regarding ticket opening, progress, and resolution. * Relay basic instructions or updates from the responsible team. * Verify compliance with SLAs and deadlines. * Assign the correct category for efficient routing. * Generate reports, spreadsheets, and monitor administrative processes. **Requirements and Qualifications** * Completed high school education; technical or undergraduate studies in Administration or related fields preferred. * Intermediate Excel skills. * Knowledge of administrative routines. * 3 years of experience in administrative roles. **Additional Information** We value our employees and therefore offer a comprehensive benefits package designed to promote well-being, security, and quality of life, including: Transportation Benefit – Daily commuting assistance between residence and workplace. Meal/Meal Allowance Benefit – Monthly credit for meals or purchases at accredited establishments. Medical and Dental Assistance – Health plans with broad coverage, ensuring high-quality care. Life Insurance – Financial protection for the employee and their family. Training and Development – Continuous professional development opportunities. Partnership: Sesc. Our goal is to provide a healthy, safe, and motivating work environment where employees can develop and grow alongside the company. We are seeking talents who want to grow with us! At Wyntech, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic environment offering real development opportunities, continuous learning, and participation in challenging projects, this is the right place for you. **Join our team and help build the future of technology with us!** www.wyntech.inf.br e\-mail rh@wyntech.inf.br
João Silva
Indeed · HR
João Silva
Indeed · HR
