ADMINISTRATIVE ASSISTANT - MG

Description

Job Summary: A professional responsible for performing administrative support services across various departments and providing supplier and customer service, document handling, and internal process support. Key Highlights: 1. Multifunctional administrative support 2. Supplier and customer service 3. Internal process support and document handling Responsible for performing administrative support services across various organizational areas, including Human Resources, Administration, Finance, and Logistics. Also provides supplier and customer service, document handling, and internal process support. Culture and Team Wyntech’s culture is described as strategic and technical, with a team composed of qualified professionals specialized in various IT domains. All share a common strategic vision focused on excellence in service delivery and solution implementation. **Responsibilities and Duties** * Determine whether a ticket represents an incident, service request, urgency, etc. * Follow defined escalation procedures. * Monitor the ticket status until resolution. * Notify stakeholders regarding ticket opening, progress, and resolution. * Relay basic instructions or updates from the responsible team. * Verify compliance with SLAs and deadlines. * Assign the correct category for efficient routing. * Generate reports, spreadsheets, and monitor administrative processes. **Requirements and Qualifications** * Completed high school education; technical or undergraduate studies in Administration or related fields preferred. * Intermediate Excel proficiency. * Knowledge of administrative routines. * Three years of relevant experience. **Additional Information** We highly value our employees and therefore offer a comprehensive benefits package designed to support well-being, security, and quality of life, including: Transportation Allowance – Daily commuting assistance between residence and workplace. Meal/ Food Allowance – Monthly credit for meals or purchases at accredited establishments. Medical and Dental Assistance – Health plans with broad coverage, ensuring high-quality care. Life Insurance – Financial protection for the employee and their family. Training and Development – Continuous professional development opportunities. Partnership: Sesc. Our goal is to provide a healthy, safe, and motivating work environment where employees can grow and develop alongside the company. We are seeking talents who want to grow with us! At Wyntech, we value teamwork, innovation, and commitment to excellence. If you seek a dynamic environment with real development opportunities, continuous learning, and participation in challenging projects, this is the right place for you. **Join our team and help build the future of technology with us!** www.wyntech.inf.br e\-mail: recrutamento@wyntech.inf.br