Warranty Specialist - Contagem/MG

Description

Job Summary: Professional to handle warranty processes, direct requests to the factory, track vehicle returns, monitor deadlines, and possess an analytical mindset with strong communication skills. Key Highlights: 1. Handling internal warranty processes and directing cases to the factory. 2. Monitoring deadlines and tracking vehicle returns from the manufacturer. 3. Analytical, organized profile with strong communication skills. **Description and Responsibilities:** **Working Hours:** Monday to Friday, from 8:00 AM to 6:00 PM, with a 1-hour and 12-minute lunch break **Level:** Professional **Employment Type:** Permanent – CLT * Execute internal warranty-related processes (RG); * Direct requests to the factory; * Track vehicle returns from the manufacturer; * Handle goodwill claims where applicable; * Monitor deadlines and ensure proper progress of processes. **Requirements:** * Completed High School education; * Experience interfacing with management systems and process tracking systems (ERR); * Experience in warranty and quality processes; * Analytical profile with attention to detail and organizational skills; * Strong verbal and written communication skills; * Proficiency in Microsoft Office Suite. **Benefits:** Medical assistance, Dental assistance, Gym allowance, Commissions, Life insurance, Meal voucher, Transportation voucher