Call Center Supervisor

R$3,500-4,500/month

Indeed

Company

Job typeFull-time

Workplace typeOnsite

Experience levelNo experience limit

Education levelNo degree limit

Description

Job Summary: The Call Center Supervisor will lead and develop a high-performance telesales team, ensuring excellence in customer service, increasing sales conversions, and proposing process improvements. Key Highlights: 1. Lead and develop a high-performance telesales team. 2. Ensure excellence in customer service and increase sales conversion rates. 3. Propose process improvements and support strategic decision-making. Responsibilities: The Call Center Supervisor will lead and develop the company's high-performance telesales team, monitoring KPIs, targets, and defined commercial results. The professional must ensure excellence in customer service and increased sales conversion rates, propose process improvements, and support strategic decisions while collaborating closely with Sales, HR, and Executive Management. Requirements: · Proven experience in telesales and team leadership; · Bachelor's degree in Business Administration, Commercial Management, Marketing, or related fields; · Analytical, communicative, resilient, and results-oriented profile. Employment Type: Full-time CLT Salary: R$3.500,00 - R$4.500,00 per month Benefits: * Medical insurance * Dental insurance * Fuel allowance * Partnership agreements and commercial discounts * Life insurance * Meal voucher * Transportation voucher Selection Question(s): * What is your expected salary? Work Location: On-site

Some content was automatically translated

Posted by

João Silva

Indeed · HR

Location

João Silva

Indeed · HR

Similar jobs

Human Resources Department Coordinator

Be responsible for implementing disciplinary regulations and controlling services related to HR Administration. Monitor payroll processing, employmen

Health insurance
Dental insurance
Life insurance

João SilvaIndeed

Operational Supervisor I

R$3,500-4,000/month

Full-time

Onsite

Congonhas,Minas Gerais

Job Summary: We are seeking an Operational Supervisor I to join our team, focused on leadership and oversight of operational and administrative activi

Proven experience in a leadership position
Leadership and oversight of operational activities
Administrative and technical support

João SilvaIndeed

CREDIT AND COLLECTION ASSISTANT

Full-time

Onsite

Belo Horizonte,Minas Gerais

For over 50 years in the market, Lafaete has distinguished itself by offering a wide range of services and products. Specializing in the sale and leas

Handle customer debt collection
Conduct financial negotiations
Provide telephone support

João SilvaIndeed

Unit Nutritionist Manager

Job Summary: Manage the full meal production operation, controlling costs, leading teams, supervising food safety standards, and planning menus. Key

Proven experience in Management or Supervision in UAN/Industrial Kitchens
Strong leadership, excellent communication, and focus on financial targets
Weekends off with a 5x2 rotating schedule

João SilvaIndeed

Operational Manager

R$2,045-9,409/month

Full-time

Onsite

Belo Horizonte,Minas Gerais

Main responsibilities: \* Manage the entire operational routine of contracts; \* Ensure service delivery in accordance with defined standards and SL

Operational management of contracts
Leadership of operational teams
Crisis management and conflict resolution

João SilvaIndeed

Telemarketing Operator

R$1,600-1,800/month

Full-time

Onsite

Mário Campos,Minas Gerais

Job Summary: Perform active and responsive telephone customer service, customer prospecting, and commercial support to boost sales and customer satisf

Active and responsive telephone customer service
Prospecting new customers
Commercial support and order follow-up

João SilvaIndeed