Logistics Supervisor

Description

Job Summary: The professional will supervise and plan daily demand, manage the logistics flow of the distribution center, optimize processes, and lead teams in a dynamic environment. Key Highlights: 1. Leadership and team management in logistics operations. 2. Process optimization and continuous pursuit of improvements. 3. Daily interaction with control tower and logistics management. **Your Mission:** * Supervises and plans daily demand according to the established delivery schedule. Conducts meticulous monitoring via the detailed visibility dashboard, ensuring execution of all order stages—including picking, verification, billing, transshipment, loading, route planning, proper order closure, and accurate recording of reasons for any delivery failures; * In stock-out situations, closely monitors departmental management, including evaluating options to offer similar products or confirming stock rupture, aiming to ensure dispatch occurs on the agreed delivery date; * Ensures the flow of same-day immediate pickup demand, identifying opportunities to improve productivity and quality. Also monitors orders with expired pickup deadlines, taking necessary actions such as contacting the customer or canceling the order; * Maintains daily interaction with the control tower and holds monthly meetings, reviewing incidents and supporting the logistics administration team under close supervision by the manager; * Supervises the ADM team to guarantee that all deliveries scheduled for the day have a Transport Document (DT). In cases where this document is missing, acts directly with the carrier to ensure route planning is completed, safeguarding our OTIF (On\-Time In\-Full) performance indicator; * Uses the route planning dashboard to extract relevant information supporting decision-making, proactively addressing potential issues flagged in customer reservations and accelerating solutions; * Continuously seeks greater agility and efficiency in resolving stock-out cases, applying careful analysis and making decisive, autonomous decisions; * Identifies operational bottlenecks and organizes the team according to peak workflow periods, ensuring order picking time and customer dwell time align with company-established guidelines; * Demonstrates skill in analyzing reports, proposing actions aimed at improving existing processes and achieving targeted results; * Supports the Logistics Operations Manager in selecting, hiring, motivating, developing, and retaining staff based on evaluation and departmental needs; * Pursues continuous improvement opportunities, anticipates problems, and contributes appropriate solutions; * Collaborates with the supervisor in preparing reports focused on increasing productivity and achieving departmental objectives; * Becomes a reference point for the team by sharing departmental metrics and meeting established goals; * Guides team members on the daily management plan and supervises activity execution. Monitors inventory control, including slotting, position storage, and inventory counts; * Ensures proper use and maintenance of tools available to teams (strapping machines, label printers, data collectors, forklifts, pallet jacks, radios, printers, computers, etc); * Ensures effectiveness of all inventory management processes—both cycle and physical counts. Monitors execution of movement, transit, slotting, and negative inventory processes and promotes correct slotting culture; * Ensures compliance with stock-out procedures and maintains constant vigilance over system stock deficiency monitoring, preparing weekly reports on this topic. Supports training and development of staff (store and logistics) on resource usage and adherence to material handling and storage processes; * Plays a central role in anti-shrinkage efforts and presents in-depth reports during briefing meetings; serves as a model of effectiveness in counter-power and adoption of best practices; * Guides team members on the daily operations plan, supports loss prevention, safeguards merchandise inventory quality and preservation, oversees the logistics yard, and directs the team to keep it consistently clean and organized; * Ensures all goods are verified and in perfect condition. Monitors returns collection per commercial agreements, guiding the team toward improved communication and process adherence; * Instructs the team to report any discrepancies in registered products to the registration support team to prevent inventory errors. Develops work schedules, always verifying operational requirements and legislative regulations; * Leads the team in appropriately defining storage spaces according to incoming product type to optimize verification and storage management; guides third-party personnel responsible for palletizing, ensuring this process is performed correctly per defined standards; * Guarantees complete recording of FOB freight charges and verifies that all have been paid correctly, controlling pallets in debit with suppliers to ensure transparency in commercial relationships and fulfillment of obligations; * Creates training agendas for other departments on the commercial agreement-based returns process, aiming to instruct them on standard palletizing and verification procedures, ensuring all follow established protocols. **To join our team, you must have:** * Completed bachelor’s degree in Business Administration, Logistics, or related fields; * Knowledge of logistics, products, warehouse management systems, and applicable legislation and regulations; * Valid driver’s license (any category); * Certification to operate forklifts, compliant with equipment model and requirements. **Benefits Package:** * Medical assistance; * Dental assistance; * Life insurance; * Wellhub; * On-site meals; * Basic food basket; * Christmas food basket; * Progress bonus; * Extended maternity and paternity leave; * Commuting allowance or parking; * All Adeo – annual free shares linked to overall company performance.