Description
Job Summary:
Join an environment where people, ideas, and solutions converge, and contribute your talent to the team by preparing commercial documents and providing customer support.
Key Highlights:
1. Customer service and support to ensure satisfaction
2. Preparation and management of commercial documents and contracts
3. Monitoring negotiations and active follow-up
**Description:**
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Join an environment where people, ideas, and solutions converge! Contribute your talent to our team.
Location: On-site \| Santo Agostinho \- BH
Schedule: 40 hours/week (day shift)
**Responsibilities:**
Prepare, review, and manage commercial documents, proposals, and contracts;
Monitor negotiations and maintain active follow-up with customers and business partners;
Provide customer service, offering support and clarifying questions related to billing and implementation processes;
Monitor the customer experience throughout the contract term, ensuring service quality and seeking customer satisfaction.
**Requirements:**
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**Qualifications:**
* Technical or undergraduate program in progress in Administration, Commercial Management, or Marketing
* Experience with administrative routines, document control, and report preparation
* Experience in customer service (in-person, phone, email/WhatsApp); strong communication skills, attention to detail, and proficiency in Office and CRM/ERP systems.
**Benefits:**
* Gympass
* Day off
* Meal/Voucher Allowance: R$ 31.43/day
* Basic Food Basket: R$ 80.00/month
* Transportation Allowance or Fuel Reimbursement
* Life Insurance
* Unimed Health Plan
* Partnership with Open English
* Scholarships of up to 40% for undergraduate programs at Faminas
* Salary: To be negotiated
* ✅ No benefit deductions from payroll
**Skills and Competencies:**
* Responsibility, ethics, and commitment;
* Attention to detail and organization;
* Proactivity and strong communication;