Operations Supervisor (Multimodal)

Description

Job Summary: Supervise import and export operations across all transportation modes, ensuring legal compliance and providing technical leadership to the operational team. Key Highlights: 1. Technical leadership and operational team development 2. Focus on process optimization and customer satisfaction 3. Strategic involvement in multimodal international trade * Supervise import and export operations across all transportation modes (air, sea, and road).•Ensure adherence to deadlines, costs, documentation, and legal compliance.•Serve as the focal point between the team, clients, and overseas agents.•Exercise technical leadership by guiding and developing the operational team.•Identify risks, failures, and opportunities for process improvement.•Analyze operational metrics (SLA, deadlines, costs, and incidents).•Support relationships with strategic clients and ensure service quality. **Position:** Operations Supervisor (Multimodal) **Employment Type:** CLT (Permanent) / Service Provider (PJ) **Professional Area:** International Trade **Working Hours:** 44 **Requirements: Minimum Education:** Bachelor's Degree \- Completed \- Mandatory **Languages:** * English \- Mandatory * Speaking: Advanced * Writing: Advanced * Comprehension: Advanced * Reading: Advanced **Experience and Qualifications:** * Solid experience in freight forwarding and multimodal operations. * Experience in team leadership or technical leadership. **Minimum Education:** Bachelor's Degree \- Completed \- Mandatory **Languages:** * English \- Mandatory * Speaking: Advanced * Writing: Advanced * Comprehension: Advanced * Reading: Advanced **Experience and Qualifications:** * Solid experience in freight forwarding and multimodal operations. * Experience in team leadership or technical leadership.