Administrative Assistant I - CDT (Temporary)

Description

Job Summary: Performs administrative tasks including data collection, consolidation, and process control for diagnostic test sales, providing support and streamlining work routines. Key Highlights: 1. Supports reception and CDT areas to streamline work processes. 2. Handles telephone inquiries and forwards messages and information. 3. Provides administrative support to patients, physicians, suppliers, and internal clients. Performs administrative tasks including data collection, consolidation, information handling, and process control for diagnostic test sales under existing contracts; clarifies work-related situations with involved parties; and prepares spreadsheets to support decision-making and operational issue resolution. Supports reception and other CDT areas by executing routine tasks and contributing to workflow efficiency. **Schedule:** Shift PAR from 07:00 to 19:00, March **Salary:** R$2076.23 **Benefits:** * Transportation allowance; * Meal allowance or food voucher; * Medical assistance (UNIMED); * Dental assistance (METLIFE); * Educational assistance (Undergraduate and Postgraduate); * Daycare subsidy (childcare assistance) of R$ 200.00 (per child) for mothers with children meeting eligibility criteria and aged up to 4 years (limited to 3 children); * Quality-of-life program; * Funeral plan; * Partnerships with restaurants, Pacheco, psychologists, pharmacies, and workshops; * Christmas gift card. **Responsibilities and Duties*** Enter and update procedures in the hospital system and MV Soul (scheduling, appointments, confirmations, cancellations, and report delivery). * Prepare internal announcements and medical service and external test billing letters. * Monitor and request office supply replenishment according to departmental needs. * Cancel tests and perform system adjustments as directed by supervision. * Verify, register, and forward high-cost reports to the responsible department. * Contact physicians and residents for report preparation and signing. * Register and monitor medical film delivery, ensuring traceability. * Receive and forward physician requests and shift announcements to management. * Schedule patients for diagnostic tests. * Prepare and verify hospital bills, checking reports, orders, and operating room sheets. * Reconcile statistical data and information from the hospital system (tests, health plans, and reports). * Monitor test sales and referral processes to partner services. * Maintain contact with patients, physicians, suppliers, and internal clients, providing administrative support. * Manage administrative processes related to contractors and suppliers. * Support reception and other CDT areas, contributing to workflow efficiency. * Handle telephone inquiries and forward messages and information. * Organize and manage physician schedules in the system. * Maintain organization and archiving of departmental documents and reports. * Guide reception staff in resolving patient- and test-related issues. * Support the test result delivery department. * Escalate technical or equipment issues to maintenance or IT teams. Perform other related administrative tasks as directed by supervision. **Requirements and Qualifications** Completed High School education. We are Santa Casa BH, and we work for a cause: delivering top-tier healthcare to everyone. With over 100 years of history, we have built a legacy recognized across Minas Gerais. We are acclaimed as the largest healthcare institution in the state, comprising Santa Casa BH Hospital — a 100% SUS-funded high-complexity hospital; São Lucas Hospital — a private and health plan hospital; Santa Casa BH Specialized Outpatient Clinics; Santa Casa BH Maternal-Infant Institute; Santa Casa BH Oncology Institute; Santa Casa BH Clinical Research Institute; Órix Lab Santa Casa BH; Santa Casa BH School of Health; Santa Casa BH Geriatric Institute; and Santa Casa BH Family Care. More than 8,000 employees embrace our mission as their own ideal. Together, we are one heart. **Alert!** Santa Casa BH **does not charge any fees during its selection processes.** All recruitment procedures are conducted **free of charge and transparently**. If you have questions, please contact Santa Casa BH directly through the official channels available on our website. Protect yourself against scams and fraud, and rely on us for a secure and trustworthy selection process.