Description
Job Summary:
Manage technical and supply teams, distribute service tickets, and ensure customer satisfaction in dynamic operations.
Key Highlights:
1. Leadership and management of technical operations teams
2. Focus on customer satisfaction and service quality
3. Planning, organization, and problem solving
**Operations Leader position based in Betim/MG:**
Responsibilities
* Manage the team of Technicians and Supply Staff;
* Distribute technical service tickets for response;
* Ensure adherence to service routes and scheduled appointments;
* Monitor inventory of parts and equipment;
* Ensure customer satisfaction through service quality.
Requirements
* Completed high school education;
* Experience as a team leader or in team management;
* Brazilian driver's license category B.
Skills
* Team leadership;
* Planning and organization;
* Effective communication;
* Problem solving;
* Results orientation.
Working Hours
* Monday\-Saturday, 3:48 PM to 1:09 AM
* Monday\-Saturday, 9:57 PM to 6:00 AM
**Employment Type:** CLT
**Salary:** R$2343 per month
**Benefits:** Health Insurance, Dental Insurance, Wellhub \- formerly Gympass, Life Insurance, Attendance Bonus, Pharmacy Partnerships, Payroll-Deductible Loans, Study Grants, Full Sesc Membership
Job Type: Full-time CLT
Compensation: R$1\.518,00 \- R$2\.343,00 per month
Benefits:
* Medical assistance
* Dental assistance
* Fuel allowance
* Commercial partnerships and discounts
* Life insurance
* Meal allowance