Waiter I

Description

Job Summary: Waiter responsible for maintaining a high standard of guest service and satisfaction, assisting with restaurant operations, and serving food and beverages. Key Highlights: 1. Focus on delivering excellent service and customer satisfaction 2. Customer service across multiple points of sale (PDVs) 3. Assistance with restaurant operations and organization * As a member of the Atlântica hotel chain's restaurant team, the Waiter will be responsible for maintaining the highest service standards, thereby ensuring guest and customer satisfaction at the hotel. **Responsibilities and Duties*** Address customer complaints and seek solutions to problems. * Assist with table cleaning and setting tables for new services. * Assist with buffet restocking when necessary. * Enter and process food and beverage orders in the system. * Prepare the mise en place for their work area. * Provide customer service at all PDVs during operations. * Serve food and beverage orders to customers at all PDVs. * Present and recommend menu items (dishes, beverages, etc.) to customers. * Enter orders into the system, close checks, and issue corresponding fiscal invoices when required. **Requirements and Qualifications*** Prior experience in this role * Intermediate English proficiency **Additional Information*** Health insurance * Dental insurance * Life insurance * Transportation allowance * Meal allowance or food voucher We are a **hospitality services and solutions provider** operating across more than 170 establishments from north to south of Brazil, caring for those who trust us through **unique experiences**, always acting **responsibly** toward the environment, our team, and the communities where we operate. **Together with you**, and as part of a plural and diverse team where everyone feels welcomed and comfortable being their authentic selves, we aim to become Brazil's leading hospitality operator — the one guests, investors, partners, and talents want to be associated with. **Shall we do this together? Explore our job openings. :)** ##### ***Remember:*** ***our selection processes are completely free of charge and conducted exclusively via our official website*** ***vagasahi.gupy.io******. We never request payment of fees or enrollment in courses.***