Reservation Assistant

Description

Job Summary: We are seeking a Reservation Assistant with strong communication skills and organizational abilities to provide front-line customer service in the hospitality industry. Key Responsibilities: 1. Guest service via phone, email, and WhatsApp 2. Create and manage reservations in the system 3. Provide information regarding rates, availability, and hotel services We are looking for a Reservation Assistant to join the team at Max Savassi Apart Service! If you possess strong communication skills, are well-organized, enjoy interacting with people, and aim to work in the hospitality industry, this opportunity is for you. **Main Responsibilities:** * Provide guest service via phone, email, and WhatsApp; * Create, modify, and cancel reservations in the system; * Provide information regarding rates, availability, and hotel services; * Monitor online sales channels and reservation confirmations; * Assist in occupancy tracking and support other hotel departments; * Ensure courteous, prompt, and excellent service to our guests. **Requirements:** * Currently pursuing or completed undergraduate degree; * Basic computer literacy; * Strong verbal and written communication skills; * Organizational skills, proactivity, and attention to detail; * Prior experience in hospitality is a plus. Work Location: Belo Horizonte – MG (Savassi) \* Temporary Position Send your resume to: recursoshumanos@maxsavassi.com.br Join our team! Compensation: R$1\.645,64 \- R$2\.754,83 per month Work Mode: On-site