Call Center Agent

Description

Job Summary: Phone and digital customer support, providing quick solutions and guiding customers through problem resolution. Key Highlights: 1. Growth opportunities and an environment that values happiness and well-being 2. Internal opportunity program with promotion available starting from the third month 3. No prior experience required; positions also available for first-time job seekers **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and an environment that values employee happiness and well-being. **Career Development at AeC**: At AeC, your development is our priority. Starting from your third month, you may be promoted through our internal opportunity program. In 2024, we promoted over 5,000 employees. We are a diversity-embracing company and want you to grow with us — with or without prior experience, join AeC! **Responsibilities**: Phone-based customer support to answer questions and provide quick solutions, while guiding customers step-by-step through problem resolution. Work conducted via email, chat, WhatsApp, voice calls, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), including part-time, 6x1, or 5x2 schedules. Positions also available for first-time job seekers. No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support consultant, collections agent, active or passive customer service agent, salesperson, interaction expert, or operator is considered advantageous. **Here, you’ll find cutting-edge technology, human warmth, innovation, people, and opportunities.** Employment type: Full-time CLT Salary: R$1.518,00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work location: On-site