Description
The company 123 Milhas is seeking a highly qualified Inbound Customer Service Representative to join our customer support team. If you are passionate about delivering outstanding telephone service and have call center experience, we want to meet you!
Job Responsibilities:
* Answer customer phone calls in a courteous and professional manner.
* Efficiently and effectively resolve customer issues and complaints.
* Provide accurate information regarding products, services, and promotions.
* Record and update customer data in our system.
* Ensure customer satisfaction through high-quality service.
Requirements:
* Prior telephone customer service experience, preferably in a call center environment.
* Exceptional verbal and written communication skills.
* Ability to interact with customers empathetically and efficiently.
* Ability to multitask and work in a dynamic environment.
* Flexibility to work varied shifts, including weekends and holidays.
* Completed high school education.
We are a company that values and invests in the development of our employees. We offer continuous training and internal career advancement opportunities. If you are seeking a rewarding career in customer service and wish to join a dynamic and motivated team, please send us your resume.
* This job opening is for an on-site position in Belo Horizonte.
Minimum Education Level: High School (Secondary Education)