Agro Relationship Manager

Description

Job Summary: Responsible for implementing customer relationship strategies, managing the product and service portfolio, and supporting business teams to enhance profitability and expand the portfolio. Key Highlights: 1. Product and service portfolio management 2. Support to business and process teams 3. Promotion of service quality and efficiency **Description and Responsibilities:** **Working Hours:** 07:54 \- 17:00 **Level:** Supervision/Coordination **Employment Type:** Permanent – CLT Responsible for implementing customer relationship strategies, including product and service portfolio management, support to relevant business and process teams within the PA, and commercialization of existing portfolio products and services, aiming at profitability and portfolio expansion, while promoting service quality, efficiency, and standardization, achieving established targets, and offering product and service solutions aligned with customer expectations and loyalty within the assigned area of responsibility. **Requirements:** Required Education: Bachelor's degree in Business Administration, Economics, or related fields, plus postgraduate studies or an MBA. Certification: ANBIMA CPA 10 or CPA 20\. Familiarity with: Legislation governing credit cooperatives. Knowledge of: Computer skills (Office Suite: Word, PowerPoint, Excel, Outlook); negotiation of financial products and services; financial market; financial mathematics; and credit policy. Proficiency in: Customer service techniques and sales techniques. **Benefits:** Medical assistance, dental assistance, gym allowance, childcare allowance, education allowance, internal benefits, profit sharing, private pension, life insurance, meal voucher