Agro Relationship Manager

Description

Job Summary: Responsible for implementing customer relationship strategies, managing the product and service portfolio, and supporting business teams to achieve profitability and customer retention. Key Highlights: 1. Product and service portfolio management 2. Support to business teams and processes 3. Promotion of service quality and efficiency **Description and Responsibilities:** **Working Hours:** 07:54 \- 17:00 **Level:** Professional **Employment Type:** Permanent – CLT Responsible for implementing customer relationship strategies, including management of the product and service portfolio, support to PA-related business and process teams through marketing of existing portfolio products and services, aiming at profitability and portfolio expansion, promoting service quality, efficiency, and standardization, achievement of established targets, and provision of product and service solutions aligned with customer expectations and loyalty within the incumbent's area of responsibility. **Requirements:** Required Education: Bachelor's degree in Business Administration, Economics, or related fields, plus postgraduate studies or an MBA. Certification: ANBIMA CPA 10 or CPA 20\. Familiarity with: Legislation governing credit cooperatives. Knowledge of: Computer skills (Microsoft Office Suite: Word, PowerPoint, Excel, Outlook); negotiation of financial products and services; financial market; financial mathematics; and credit policy. Proficiency in: Customer service techniques and sales techniques. **Benefits:** Medical assistance, dental assistance, gym allowance, childcare allowance, education allowance, internal benefits, profit sharing, private pension, life insurance, meal voucher