Description
Job Summary:
The professional will be responsible for supporting FTTx network projects and documentation, providing technical support, monitoring network events, and serving internal and external customers.
Key Highlights:
1. Support for FTTx network projects and documentation
2. Technical support to field teams
3. Network monitoring and customer service
**Job Description:**
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Achieve goals and KPIs under your responsibility
Support FTTx network projects and documentation
Provide technical support to field teams
Monitor network events, open and track service requests
Receive, process, and forward FTTx customer requests
Support services related to electric utility concessionaires
Serve internal and external customers
Comply with Compliance standards, Code of Ethics, and internal policies
Travel when necessary
**Essential Requirements:**
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Completed high school education
Desirable: ongoing technical course (Electrotechnology, Telecommunications, Electromechanics, or related fields)
Microsoft Office Suite
Basic knowledge of telecommunications infrastructure
**Desirable Requirements:**
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Advantage: experience in the technical telecommunications field
**Employment Type:**
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CLT (Consolidated Labor Laws)
**PwD (Persons with Disabilities):**
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NOT APPLICABLE
**Benefits:**
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Meal allowance/food voucher
Starbem – Health and Well-being Teleconsultation
Day off
Group life insurance
Corporate University – Mhnet Ensina
Internet discount after probation period
Transportation voucher
Wellhub (Gympass)
**Work Location:**
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MARAVILHA/SC
**Working Hours:**
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Monday to Friday: 8:00 AM to 12:00 PM and 1:30 PM to 5:30 PM; Saturday: 8:00 AM to 12:00 PM
**Additional Information:**
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On-site position in Maravilha/SC;