




Job Summary: The professional will support FTTx network projects and documentation, provide technical support, monitor network events, and handle internal and external customer requests. Key Highlights: 1. Support for FTTx network projects and documentation 2. Technical support to field teams and network monitoring 3. Handling FTTx customer requests and internal/external stakeholders **Job Description:** ---------------------- Achieve assigned goals and performance indicators Support FTTx network projects and documentation Provide technical support to field teams Monitor network events, open and track service tickets Receive, process, and forward FTTx customer requests Support interactions with electric utility providers Serve internal and external stakeholders Comply with Compliance requirements, Code of Ethics, and internal policies Travel when necessary **Mandatory Requirements:** ------------------------------ Completed high school education Desirable: ongoing technical course (Electrical Engineering, Telecommunications, Electromechanics, or related fields) Proficiency in Microsoft Office suite Basic knowledge of telecommunications infrastructure **Desirable Requirements:** -------------------------- Preferred: experience in the technical telecommunications field **Employment Type:** -------------------------- CLT (Consolidated Labor Laws) **PwD (Persons with Disabilities):** -------- NOT APPLICABLE **Benefits:** --------------- Meal allowance Starbem – Health and Well-being Teleconsultation Service Birthday leave (Day off) Group life insurance Corporate University – Mhnet Ensina Internet discount after probation period Transportation allowance Wellhub (Gympass) **Work Location:** ---------------------- MARAVILHA/SC **Working Hours:** ------------------------ Monday to Friday: 8:00 AM to 12:00 PM and 1:30 PM to 5:30 PM; Saturday: 8:00 AM to 12:00 PM **Additional Information:** --------------------------- On-site position in Maravilha/SC.


