Description
Job Summary:
The professional will support FTTx network projects and documentation, provide technical support, monitor network events, and handle internal and external customer requests.
Key Highlights:
1. Support for FTTx network projects and documentation
2. Technical support to field teams and network monitoring
3. Handling FTTx customer requests and internal/external stakeholders
**Job Description:**
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Achieve assigned goals and performance indicators
Support FTTx network projects and documentation
Provide technical support to field teams
Monitor network events, open and track service tickets
Receive, process, and forward FTTx customer requests
Support interactions with electric utility providers
Serve internal and external stakeholders
Comply with Compliance requirements, Code of Ethics, and internal policies
Travel when necessary
**Mandatory Requirements:**
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Completed high school education
Desirable: ongoing technical course (Electrical Engineering, Telecommunications, Electromechanics, or related fields)
Proficiency in Microsoft Office suite
Basic knowledge of telecommunications infrastructure
**Desirable Requirements:**
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Preferred: experience in the technical telecommunications field
**Employment Type:**
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CLT (Consolidated Labor Laws)
**PwD (Persons with Disabilities):**
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NOT APPLICABLE
**Benefits:**
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Meal allowance
Starbem – Health and Well-being Teleconsultation Service
Birthday leave (Day off)
Group life insurance
Corporate University – Mhnet Ensina
Internet discount after probation period
Transportation allowance
Wellhub (Gympass)
**Work Location:**
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MARAVILHA/SC
**Working Hours:**
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Monday to Friday: 8:00 AM to 12:00 PM and 1:30 PM to 5:30 PM; Saturday: 8:00 AM to 12:00 PM
**Additional Information:**
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On-site position in Maravilha/SC.