Performance Media Supervisor

Description

Job Summary: We are seeking a leader for paid media operations, focused on account strategy, team management and development, and technical support/customer relationship. Key Highlights: 1. Strategic leadership in paid media 2. Team management and development of analysts 3. Technical support and customer relationship **About the role:** We are looking for a person to lead one of our paid media operations, with focus on three core pillars: Strategic account development, Management and development of the analyst team, Technical support and customer relationship. This person will not have an operational role on a day-to-day basis, but must possess sufficient technical expertise to guide, review, and develop the team — as well as occasionally intervene in more sensitive optimizations. **Your responsibilities will include:** * Defining and reviewing clients' media strategies * Prioritizing channels, campaigns, and budget allocation * Identifying growth opportunities (new channels, tests, approaches) * Ensuring alignment between business objectives and campaign execution * Analyzing performance and directing clear action plans to improve results * Leading a team of up to 3 analysts and 2 interns * Distributing accounts and projects according to seniority and complexity * Identifying technical and behavioral gaps within the team and driving development * Conducting ongoing follow-up (1:1 meetings, feedback, guidance) * Ensuring quality and consistency in team deliverables * Reviewing campaign structures and ensuring platform best practices * Supporting the team with technical questions (Google Ads, Meta Ads, etc.) * Occasionally handling operational tasks in specific or critical situations * Developing analysts’ technical proficiency (practical mentoring) * Serving as the technical reference point in team discussions and daily interactions * Assisting in resolving media-related questions and issues * Translating technical decisions clearly and strategically for clients * Collaborating closely with the Account Management (AM) team to ensure alignment **Requirements:** * Proficiency in paid media platforms (Google Ads, Meta Ads, etc.) * Experience managing people * Ability to structure, optimize, and analyze campaigns * Prior hands-on experience executing paid media (not just management) * Data-driven decision-making capability * Understanding of how media impacts clients’ business * Analytical thinking and results orientation Remote position, PJ contract, birthday day off, paid leave, optional enrollment in Bradesco health plan via NP’s policy.