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Job Summary: Movida is seeking a leader to manage teams, optimize operations, and ensure high-quality customer service, with an emphasis on people development. Key Highlights: 1. Team management and development 2. Focus on customer service quality 3. Innovation and customer-centric culture Movida is an innovative urban mobility solutions company, operating under a business model strongly oriented toward socio-environmental development. Since entering the market in 2006, it now boasts Brazil's newest vehicle fleet and operates stores across the country’s major cities and airports. The company is recognized as a modern car rental provider aligned with the latest technological trends, investing continuously in fleet diversification and renewal, employee training, and exclusive services. Guided by its devotion to service, Movida was the first in the industry to offer services such as monthly and long-term rentals for individuals, prepaid options, and 27-hour daily rental periods. Focused on technology, it also pioneered sector-wide innovations including web check-in, in-car Wi-Fi, social media chatbots, and contactless payment technology across all vehicles. A SIMPAR Group company, Movida today operates under Movida Participações, established in 2015 to oversee operations in car rental, used vehicle sales, and light vehicle fleet outsourcing management. With over 6,000 passionate employees, Movida stands out for its innovative, straightforward approach. Customer focus and its PEOPLE are at the core of its DNA! All selection processes conducted by **MOVIDA** are affirmative, inclusive, and non-discriminatory. **Responsibilities and Duties** * Manage store work teams and all support staff; * Prepare and validate work schedules, attendance tracking, and documentation of justifications for delays and absences; * Monitor each employee’s performance indicators through evaluations and feedback, supporting development aligned with individual needs; * Negotiate with suppliers and partners; * Perform cash register opening and closing procedures; * Monitor and manage in-store service quality based on company performance indicators; * Guide the team on corporate managerial and strategic guidelines, consistently fostering synergy and teamwork; * Organize and maintain the workplace environment, coordinating the use of materials, supplies, resources, and services; * Attend to customers’ routine and specific requests, including front-desk activities; * Support recruitment processes coordinated by the HR & Recruitment team. **Requirements and Qualifications** * Completed undergraduate degree; * Experience in leadership and people management; * Solid retail automotive experience preferred; * Valid driver’s license mandatory; * Proficiency in Microsoft Office suite; **ADDITIONAL DETAILS:** * Availability to work on a 6-on/1-off rotating schedule; * Fixed salary \+ commission. **Additional Information** We offer all the traditional benefits you’re familiar with—and go beyond them. Learn more! * **TUNED IN TO YOU:** Specialized 24/7 support for our employees and their families via a dedicated center offering psychological, health, social, family, financial, and/or legal assistance—all strictly confidential. * Extended **Maternity** and **Paternity Leave**, plus a **Newborn Kit** for new mothers and fathers. * We understand how vital children’s and teenagers’ education is. At **MOVIDA**, we help with purchasing **school supplies kits** for our employees’ children. * Our employees enjoy exclusive access to a **discount platform** covering travel, culture and entertainment, services, gastronomy, education, and wellness. * Through the **MOVIDA University**, our employees learn and accelerate their professional development—becoming true protagonists of their own careers. * We recognize and value our **veteran employees**, celebrating milestone anniversaries. Employees with **15+ years** receive an especially grand celebration. * **Mom’s Corner:** Dedicated spaces located at our headquarters in Itaim Bibi and administrative headquarters in Mogi das Cruzes, designed for mothers returning from maternity leave who wish to **continue breastfeeding**. These private, comfortable areas provide all necessary **equipment for milk expression and storage**. **** * **Totalpass:** Access to a broad network of gyms and mental health and nutrition services, promoting healthy habits and well-being. * **Pet Love:** A special benefit for your four-legged family member—because we care about your entire family. Do you identify with this opportunity? Explore our open positions, apply, and join us in building a company that grows every day. **About Movida** Movida (MOVI3\) is a car rental company providing innovative urban mobility solutions for all types of needs. As a pioneer in offering services such as monthly rentals for individuals, in-car Wi-Fi, prepaid options, and social media chatbots, Movida became the first car rental company in Brazil to transcend the vehicle itself—helping revolutionize the national car rental industry. Attuned to modern times, Movida invests in sustainability: it is the world’s first publicly traded car rental company to earn B Corporation Certification, joining an elite group of businesses whose business models prioritize socio-environmental development. In Brazil, it launched Carbon Free—the first program of its kind in the country—to neutralize CO2 emissions generated by its customers’ rentals. Since entering the market in 2006, Movida was acquired by JSL in 2013, went public in February 2017, and is now part of SIMPAR S.A. With an innovative profile supported by strong corporate governance, Movida serves both retail customers (car rentals) and corporate clients (fleet outsourcing), while also selling used vehicles. Following significant investments over the past four years, Movida now operates a fleet exceeding 268,000 vehicles, 259 car rental locations, and 89 used-vehicle sales points. For more information, visit Movida’s website: https://www.movida.com.br/
