Matao Acct Relationship Mgmt Job Listings

Commercial Technician | Araraquara - Jaraguá Shopping64845089851010120

Indeed

Commercial Technician | Araraquara - Jaraguá Shopping

**Your Mission as a Commercial Technician** **Provide each customer with a safe, comfortable, and effective experience**, using our state-of-the-art treatments to help them achieve their best selves, enhancing their confidence and well-being. **Develop and implement strategies to attract and retain customers**, contributing to the clinic’s growth while committing to sales results and excellence in service. **** **Collaborate in creating and executing marketing campaigns and strategic partnerships.** **Responsibilities and Duties** **Job Responsibilities** * Prospect, identify, and follow up with potential customers, both in person and online (via phone calls or internal messaging platforms); * Conduct technical sales of our services, identifying the most suitable option for each customer; * Perform technical assessments and clarify doubts regarding our services and procedures; * Schedule appointments; * Operate high-tech equipment for aesthetic procedures (Alexandrite Laser + Nd:YAG); * Participate in promotional activities and campaigns for our services; * Handle tasks related to quotations, sales, and after-sales service, assessing customer satisfaction and interest in returning for additional services; * Work with leads and perform other related duties. **Requirements and Qualifications** **Requirements and Skills** * **Bachelor’s degree in Biomedicine with specialization in Aesthetics, Technologist in Cosmetology and Aesthetics, or Physical Therapist.** * Must hold a valid and active Regional Biomedical Council (CRBM) license for Aesthetics (including Cosmetology and Aesthetics Technologists) — **Resolution No. 241, dated May 29, 2014 — verify on the Regional Biomedical Council’s website; for Physical Therapists, an active CREFITO registration is required.** * Availability to work flexible hours, including weekends and holidays. * Candidates demonstrating interest in sales are highly valued. Prior experience is not required, provided there is willingness to grow with us. * It is essential to enjoy interacting with people and be committed to delivering high-quality service. **Additional Information** **Benefits:** * Health insurance (70% covered by the company, with co-payment); * Meal allowance/voucher worth BRL 500.00; * Life insurance (100% covered by the company); * Unimed dental plan; * TotalPass fitness plan; * Transportation allowance. **Brazil’s Leading Laser Hair Removal Network!** For 13 years, Vialaser has been caring for its customers using the most modern, efficient, and comfortable laser hair removal technology available on the market. With rapid expansion, we operate across multiple Brazilian states and also in Asunción, Paraguay. We have over 800 employees distributed across 170 units and offices in São Paulo (SP) and Tubarão (SC). Our mission is to care for people, offering them the freedom to enjoy life’s best moments! **WE ARE BUILT BY AND FOR PEOPLE** ***At Vialaser, Being Is Power!*** At Vialaser, we respect who you are and value your talent. We believe in the power of people, in the strength of diversity, collaboration, freedom, autonomy, and innovation. We value technology, quality of life, and every individual’s potential to become their best self every day. We believe in the power of what we can achieve together! **Do you share these values? Then come show your power with us!**

Av. São Paulo, 460 - Centro, Araraquara - SP, 14801-060, Brazil

Negotiable Salary

Senior Sales Executive | Araraquara/SP64843690964353121

Indeed

Senior Sales Executive | Araraquara/SP

Description: * Bachelor's degree completed * Prior experience in sales, preferably field sales. * Experience in negotiation, persuasive communication, and commercial outreach. * Familiarity with digital tools (CRM, WhatsApp, email, productivity apps). * Conduct daily in-person visits to commercial establishments for active prospecting of new clients (PAP door-to-door). * Present PagBank’s financial solutions and POS terminals to potential clients, focusing on meeting each client’s specific needs. * Manage a portfolio of corporate (PJ) clients, delivering consultative service, conducting post-sale visits, and identifying new business opportunities. * Strategically manage your sales route by developing deep knowledge of the local region and market. * Build strong relationships with merchants, local leaders, and opinion influencers. * Participate in daily alignment meetings with the team (morning and afternoon) to plan activities, share learnings, and drive results. * Record all interactions, sales, and visits in the company’s internal systems. * Achieve daily and monthly sales targets, consistently pursuing excellence in customer service. 2512140202201862274

Av. São Paulo, 460 - Centro, Araraquara - SP, 14801-060, Brazil

Negotiable Salary

Indeed

Commercial Manager

Description: Apply quickly by email: Requirements and qualifications: * Experience with yellow line construction machinery. * Proven ability in strategic planning and sales target execution. * Strong verbal and written communication skills. * Ability to analyze data and performance metrics. * Results-oriented and focused on growth. Benefits: Commission, Company car, Meal reimbursement, Food voucher of R$ 220.00, Hotel Working hours: Monday to Friday from 07:30 to 17:18 Knowledge: Education: Bachelor's degree in Business Administration, Engineering, Marketing – Completed Technical skills: Office Suite Behavioral skills: Communication, Public speaking, Relationship building 2511220202461823109

Av. São Paulo, 460 - Centro, Araraquara - SP, 14801-060, Brazil

Negotiable Salary

Body and Facial Esthetician64560863636995123

Indeed

Body and Facial Esthetician

* ️ Position: Esthetician \- \#1222 **Location: Araraquara – SP** Send your resume: lidiana@rhf.com.br WhatsApp: (11\) 97233\-0320 Subject: Esthetician ‍ * ️ **Main Responsibilities:** Attend post\-surgical patients (lymphatic drainage using equipment); Perform facial and body treatments (radiofrequency, laser, skin cleansing, hydration, microneedling, etc.); Carry out modeling, relaxing massages and drainage; Offer and promote clinic services to ensure customer loyalty (in\-cabin internal sales); Provide welcoming service, maintaining high quality standards and empathy with patients. **Requirements:** Technical or higher education in Esthetics and Cosmetics; Proven experience in lymphatic drainage, massages, skin cleansing and use of aesthetic equipment (ultrasound, radiofrequency, laser, etc.); Reside in Araraquara, Américo Brasiliense or Santa Lúcia; Proactive profile, with excellent professional attitude, good interpersonal skills and willingness to learn; Availability of schedule and positive energy in customer service. Minimum Education Level: Technical Course

Av. São Paulo, 460 - Centro, Araraquara - SP, 14801-060, Brazil

Negotiable Salary

Facial and Body Esthetician64526247339777124

Indeed

Facial and Body Esthetician

* ️ Position: Esthetician \- \#1222 **Location: Araraquara – SP** Send your resume: lidiana@rhf.com.br WhatsApp: (11\) 97233\-0320 Subject: Esthetician ‍ * ️ **Main Responsibilities:** Post\-surgical patient care (lymphatic drainage using equipment); Performing facial and body treatments (radiofrequency, laser, skin cleansing, hydration, microneedling, etc.); Executing modeling, relaxing massages and drainage; Offering and retaining clinic services (internal sales in cabin); Providing welcoming service, maintaining high quality standards and empathy with patients. **Requirements:** Technical or higher education in Esthetics and Cosmetics; Proven experience in lymphatic drainage, massages, skin cleansing and use of esthetic equipment (ultrasound, radiofrequency, laser, etc.); Reside in Araraquara, Américo Brasiliense or Santa Lúcia; Proactive profile, excellent professional attitude, good interpersonal skills and willingness to learn; Availability of schedule and positive energy in customer service. Minimum Education Level: Technical Course

Av. São Paulo, 460 - Centro, Araraquara - SP, 14801-060, Brazil

Negotiable Salary

EXTERNAL SALES EXECUTIVE64525268942722125

Indeed

EXTERNAL SALES EXECUTIVE

* **External Sales Executive (Solar Energy) \- Araraquara (SP)** **THE OPPORTUNITY:** Position for a hunter-profile Sales Executive to work in the ever-growing solar energy market! **YOUR RESPONSIBILITIES:** * Active prospecting and identification of new customers. * Presentation of sustainable and economical solutions. * Closing sales and managing the complete cycle. **COMPENSATION AND INCENTIVES:** * **UNLIMITED POTENTIAL:** Base salary (R$1\.850,00\) \+ Uncapped Commission! * Meal allowance and transportation allowance \- paid in cash. * Career advancement plan (starting from the 3rd month). * Childcare assistance, life insurance, Gympass, SESC, and college discounts. **WE ARE LOOKING FOR:** Desire to grow in the sales field and make a difference. **Working Hours:** Monday to Friday, 08:00 to 17:48. **Interested in building a sustainable and profitable future?** Send us your contact! tel: (11\)98829\-5970 Ivone Minimum Education: Elementary School (1st degree)

Av. São Paulo, 460 - Centro, Araraquara - SP, 14801-060, Brazil

R$1,850/month

Indeed

Espec Santander II 8h

Espec Santander II 8h Country: Brazil If you have the desire to grow and always learn, and are passionate about dealing with people, this could be your place! Santander is a growing ecosystem, with the purpose of contributing so that people and businesses can thrive. Here is the space to create the new, question, and challenge the market. It's about having the urgency of now and the future aligned, to always serve customers in the best possible way. It's about being part of a global company that values diversity in all its dimensions and values a flat organizational culture. At Santander, we have a culture of flat hierarchy and within it, we practice 4 clusters: Expert, Leader, Head, and Partner. We have an opening for you to become a Santander Expert, where you will be positioned as an Expert, becoming the main specialist in your area. Here, your role will be: Executing business opportunities in the store flow, enhancing the offering of products and services; Guiding customers through digitalization; Serving customers across all segments, ensuring excellent experience; Acquiring new customers; In some stores, work may include environments such as self-service, quick service, management desk, treasury, and/or teller counter. You'll fit well with us if you have: Think Customer – I think about the customer Embrace Change – I drive change Act Now – I act quickly Move Together – I work in a team Speak Up – I speak openly For this role, we value: CPA 10 Certification – ANBIMA (but if you have CPA20, even better!); Currently pursuing a Bachelor’s degree (but if you already have a completed Bachelor's or Postgraduate degree, even better!); Knowledge of Office Suite; Experience in sales. If this appeals to you, come join Santander! \# BENEFITS Variable Compensation (PLR \+ RV); Medical and Dental Coverage; Meal and Food Allowance; Supplementary Pension; Life Insurance; Childcare Assistance; Gympass or Totalpass; Transportation Allowance; Programa Nascer; Be Healthy \- Program that encourages everyone to adopt healthier habits; PAPE \- Specialized personal support program. \#Sales \#Commercial \#CPA \#CEA \#Service \#Customers \#CustomerExpertProspera \#CollectionsExpertProspera \#RegionalCustomerExpertProspera So? Want to be called? In our stores (branches), we count on the best managers in the market, who stand alongside customers to meet their needs and offer the most suitable solutions. If this appeals to you, come join Santander! ️ \#HereYourSparkTransforms \#ComeToSantander \#BecomeTheSpark

Av. Gen. Glicério, 343 - Centro, Jaboticabal - SP, 14870-520, Brazil

Negotiable Salary

Junior Customer Service Analyst64352538220801127

Indeed

Junior Customer Service Analyst

Description: * Completed higher education or technical degree in Administration, Logistics, or related fields; * Proven experience in the Customer Service/Sales Administration area; * Intermediate level of Microsoft Office Suite; * Knowledge of OTIF performance indicators and tools such as PDCA, 5W2H, among others. * Manage the order portfolio, monitoring all stages of the process (order entry, inventory allocation, transport planning, and invoicing) to ensure a more efficient and effective logistics flow; * Analyze the order portfolio and manage minimum orders, order cuts, stockouts, and discontinued items; * Support handling delivery issues together with the Monitoring team, Sales, and customers, ensuring successful delivery receipt and avoiding returns, rejections, or redeliveries; * Schedule customer orders according to logistics rules and inventory availability; * Analyze inventory cuts and scheduling with PCP (Production Planning and Control); * Monitor purchasing indicators by product and customer; * Integrate and track XML return files and their respective follow-ups; * Work on internal and external order cycle time indicators; * Monitor OTD deadlines; * Analyze open balances related to return invoices; * Provide customer service to resolve discrepancies related to deliveries; * Attend to and support sales representatives and executives, monitoring portfolios; * Send weekly reports on outstanding deliveries to regional managers; * Conduct regular meetings with customers to align expectations and identify improvement opportunities. 251029020253974170

R. Dr. Raul da Rocha Medeiros, 1416 - Centro, Monte Alto - SP, 15910-000, Brazil

Negotiable Salary

Store Manager - Americo Brasiliense/SP64352537746945128

Indeed

Store Manager - Americo Brasiliense/SP

Description: Academic Background: * Required: Completed or ongoing Higher Education. * Preferred: Postgraduate degree or MBA in Management, Leadership, or related fields. Professional Experience: * Team management experience: Ability to lead, motivate, and develop teams. * Project management: Experience coordinating projects and monitoring their performance metrics. Technical Skills: * People management: Ability to handle team dynamics, resolve conflicts, provide coaching, and develop employees. * Financial resource management: Knowledge of budgets, financial control, and cost analysis. * Management tools and software: Proficiency in advanced Excel, Power BI, and other management-related systems. Soft Skills (Behavioral Competencies): * Leadership: Ability to inspire and motivate the team to achieve organizational goals. * Effective communication: Ability to communicate clearly with different levels within the organization, as well as with customers and partners. * Decision-making: Ability to analyze complex situations and make quick, effective decisions. * Strategic vision: Ability to develop long-term plans and anticipate market and company changes. * Time management: Ability to prioritize tasks and delegate responsibilities appropriately. Team Management: Train and empower salespeople, monitor performance, provide constructive feedback, and implement action plans to improve results when necessary. Sales Strategy Planning and Execution: Achieve weekly, monthly, and annual store targets. Study market trends and local consumer behavior, offering attractive solutions to customers. Customer Service: Ensure high-quality customer service and work to resolve any issues that may arise. Inventory and Product Management: Monitor inventory levels to prevent stockouts and negative impacts on sales. Coordinate the VM team to ensure products are displayed attractively and promote high-margin items or new launches. Administrative Management: Organize team leave schedules respecting labor regulations, manage time tracking and vacations. Handle exchanges, returns, and payment processes. Performance Analysis: Monitor sales reports and analyze performance trends. Evaluate team performance and identify areas for improvement. Operational Cost Control: Work to reduce unnecessary costs and improve store profitability, always focusing on service quality and sales maximization. Lead Management and Follow-up: Ensure the sales team properly handles received leads, aiming for maximum conversion into sales. 2510290202531836310

R. Genoveza Embriani, 146, Américo Brasiliense - SP, 14820-000, Brazil

Negotiable Salary

PULMER - Sales Promoter - ARARAQUARA/SP64346679973121129

Indeed

PULMER - Sales Promoter - ARARAQUARA/SP

We are looking for a **Sales Promoter**. If you are communicative, enjoy interacting with people, and have a keen eye for organization and delivering results, this opportunity is for you! **About Braveo** **We are a company that believes in the power of technology and personalization to transform businesses. Our goal is to drive the success of small retailers by offering innovative solutions that strategically and efficiently connect brands with consumers.** Here, we value **collaboration**, **creativity**, and **continuous learning**. Our team consists of engaged professionals who share knowledge and work together to achieve great results. If you enjoy challenges, want to impact the market, and grow professionally, Braveo is the right place for you! **Responsibilities and duties** ### **Main Responsibilities** **Customer visits:** introduce yourself to the store manager, request permission for actions at the point of sale, and register your presence. **Inventory control:** check for stockouts, identify shortages, apply FIFO, and restock products. **Restocking and organization:** keep shelves fully stocked, clean, and organized according to the manufacturer's layout, verifying prices and expiration dates. **Merchandising execution:** set up additional displays, promotional stands, and islands, ensuring optimal product visibility. **Reports and evidence:** document work with photos, complete reports, and collect the store manager's signature. **Requirements and qualifications** **Requirements:** * Basic Office Suite skills; * Reside in the Araraquara/SP region; * Valid driver's license and own vehicle; * Availability to work from 8:00 AM to 5:00 PM, Monday through Friday, and on Saturdays from 8:00 AM to 12:00 PM. **Additional information** Meal Allowance Fuel Assistance Life Insurance Wellhub (Gympass) Since May 2021, we have been one of the largest commercial distributors in the country, with over 90,000 active clients and more than 100 partner manufacturers, operating nationwide. We comprise 7 companies and 3 logistics operators, present in over 12 states across the country. **Braveo** combines the strength of successful regional companies with strategic investment from Pátria Investimentos, connecting clients within an innovative and comprehensive ecosystem, driving sector development.

Av. São Paulo, 460 - Centro, Araraquara - SP, 14801-060, Brazil

Negotiable Salary

Indeed

Merchandising Manager

Description: * Completed Bachelor's degree in Administration, Marketing or related fields. * Intermediate knowledge of Excel. Knowledge in Power BI is a differentiator. * Must possess a valid driver's license - Category B. * Knowledge in Data Analysis and identification of opportunities. * Experience in Strategic Negotiation. * Ensure the management, distribution and proper placement of merchandising materials at sales points, and support and ensure compliance with promoter guidelines; * Manage daily the performance indicators of promoters under responsibility; * Monitor mobile data collection indicators performed at sales points and ensure field research quality; * Guarantee the execution of routine activities, on a daily, weekly and monthly basis, according to the activity log; * Monitor action plans together with promoters, according to strategies received from leadership; * Conduct training sessions and provide constant feedback to sales promoters; * Execute daily, weekly and monthly routines related to employees (vacations, time tracking system, medical certificates, absenteeism, etc); * Manage resources (budget, materials, among others); * Manage risks with focus on safety (valuing life) and high performance (results). 2510250202201489690

Av. São Paulo, 460 - Centro, Araraquara - SP, 14801-060, Brazil

Negotiable Salary

Gerente Regional de Vendas Egg NE641442969832981211

Indeed

Gerente Regional de Vendas Egg NE

Under the motto “Taking action for future generations”, we at **Big Dutchman** have been conveying our ideas to more than 100 countries for over 85 years – because feeding the world is our profession. Our high\-tech farming solutions for proteins and plants make our customers successful and empower farmers around the world to act more sustainably. And no wonder, because whether at our headquarters in Vechta (Germany) or at our locations on five continents: in our family\-owned company, more than 3,100 motivated employees provide animal\-friendly and sustainable solutions. As a driver of innovation, we never lose sight of the appreciation we have for our team. We enjoy our daily business and take action for future generations together. Does this sound like the working environment you are looking for? Then join our team as: **Gerente Regional de Vendas Egg NE** ===================================== **Mission:** Lead the implementation of the Business Unit (BU) business plan in your region (NE); participate in the development of the area's strategy in alignment with regional/corporate plans, aligned with your business unit's strategy. **Main Tasks:** * Be responsible for the development, maintenance, and strengthening of relationships with strategic clients in the region, ensuring personalized and long\-term account management. * Define Commercial Strategies: Develop and implement sales and key account development strategies, aligning them with regional market needs and company objectives. * Define strategies for the development and qualification of the regional representatives network, and support the identification of business influencers. * Monitor the monthly sales performance and update trends and forecasts. * Continuously analyze activities at each stage of the sales process (presentations, quote preparation, follow\-up on open offers, and order closing process). * Interact with the marketing department, national sales management, and general management to define marketing tools and actions to be introduced or adjusted. * Monitor changes and trends in the market environment, providing insights for reviewing tactical strategies and market actions. * Communicate to representatives about new market and product opportunities. * Analyze, approve, and manage sales expenses in alignment with company policies and defined budget. * Conduct client visits in the field, in addition to active participation in regional and national events. * Organize and, when necessary, deliver presentations or lectures about the product line to end customers and integrators. **What is your chance?** You will be part of a dynamic and challenging working environment characterised by flat hierarchies and open and constructive cooperation. Take on exciting tasks in a rapidly growing market and contribute your skills with a lot of initiative. **Let's talk!** Our recruiter is looking forward to getting to know you and will be happy to answer any questions: call \+1 616 5824020\. **You want to convince us right away?** Send us your detailed application documents, including your salary expectations and earliest possible starting date.

Av. São Paulo, 460 - Centro, Araraquara - SP, 14801-060, Brazil

Negotiable Salary

AGRICULTURAL MACHINERY SALES REPRESENTATIVE - SP641422352116511212

Indeed

AGRICULTURAL MACHINERY SALES REPRESENTATIVE - SP

**Marka Veículos** is a dealership renowned for quality, trust, and personalized service. Since 1968, we have built our history with dedication, commitment, and professionalism. Above all, we value the human factor through the relationships we cultivate with our customers and employees, who are our greatest asset. More than market-leading products, we offer specialized technical support, delivering high-quality services and personalized attention. These are our differentiators: a customer-focused after-sales team committed to the satisfaction of our valued clients, combined with the dynamism and energy of our sales team. We are constantly evolving, always seeking new ways to innovate in service and strengthen relationships with our customers, partners, and employees. **Responsibilities and duties** * Conduct periodic visits to existing and potential customers within your assigned area, according to the schedule predefined by the sales manager; * Present available new products to customers; * Create financing options, assisting customers in preparing applications and obtaining approvals from financial managers; * Perform weekly sales shifts at the company; * Oversee the technical delivery of vehicles to customers; * Meet individual budget forecasts set by the company; * Achieve company-established objectives; * Participate in training programs offered by the company and its suppliers. **Requirements and qualifications** * Category B driver's license (CNH); * Availability for travel; * Proficiency in Microsoft Office Suite; * Preferred: completed or ongoing degree in Mechanical Engineering, Agronomy, or related fields; * Previous experience in the role is desirable. **Additional information** * Health and dental insurance; * On-site cafeteria; * Life insurance; * Study subsidy; * PPR (Profit Sharing Program). **Marka Companies: 57 Years of History** --------------------------------------- Since 1968, we have built our history with dedication, commitment, and professionalism. Above all, we value the human factor through the relationships we cultivate with our customers and employees, who are our greatest asset. More than market-leading products, we offer specialized technical support, delivering high-quality services and personalized attention. These are our differentiators: a customer-focused after-sales team committed to the satisfaction of our valued clients, combined with the dynamism and energy of our sales team. **Leadership and trust** ------------------------- Currently, we hold leading positions across all our business segments. In total, we operate seven Volkswagen Trucks and Buses dealerships, eight Case IH dealerships, four New Holland dealerships, and Impacto Implementos e Máquinas. **Join our team!**

Av. São Paulo, 460 - Centro, Araraquara - SP, 14801-060, Brazil

Negotiable Salary

Software Engineer - Brazil638227451136011213

Indeed

Software Engineer - Brazil

**All roles at JumpCloud are Remote unless otherwise specified in the Job Description.** **About JumpCloud** JumpCloud® delivers a unified open directory platform that makes it easy to securely manage identities, devices, and access across your organization. With JumpCloud, IT teams and MSPs enable users to work securely from anywhere and manage their Windows, Apple, Linux, and Android devices from a single platform. JumpCloud is IT Simplified. Do you enjoy solving challenging problems using the latest technologies within a great team? Is knowing your work will be highly visible and mission critical a key component for the next step in your career? At JumpCloud, we’re looking for the best\-in\-class talent to help define the future of modern identity and device management from the ground up. **About the Team:** We are looking for a Software Engineer to join an existing product development team. You will have the opportunity to play a pivotal role in shaping the success of this team as it delivers customer value across the breadth of our Product. This unique team’s charter is to allow organizations to integrate any SaaS products where identities can be sourced and where identities and access needs to be managed. Allowing IT admins to manage user identities in a single source and reflect them to any resource an employee needs access. ### **What you will be doing:** * + Develop and maintain high\-quality web applications using C\# and the .NET Core. + Build rich, responsive user interfaces with Angular and TypeScript. + Design, build, and maintain efficient, reusable, and reliable APIs. + Collaborate with other engineers, designers, and product managers to define, design, and ship new features. + Write clean, testable, and maintainable code following software development best practices. + Participate in the entire software development lifecycle, from concept to deployment. + Conduct code reviews and provide constructive feedback to team members. + Troubleshoot complex issues and ensure the performance and scalability of our applications. + Help the team and organization live by our core values: building connections, thinking big and getting 1% better every day. ### **You have:** * + **A minimum of 3\+ years of professional software development experience** with a focus on **C\#,** including solid knowledge of .NET Core. + **A minimum of 3\+ years of front\-end development experience using Angular (v2 or higher) and TypeScript.** + Experience creating unit tests using frameworks such as xUnit, NUnit, or MSTest. + Strong experience developing RESTful APIs. + Deep understanding of object\-oriented programming, SOLID principles, and design patterns. + Experience with relational SQL Server and NoSQL (MongoDB) databases. + Proficiency with version control tools, such as Git. + Excellent problem\-solving skills and the ability to work both independently and as part of a team. \#LI\-PD1 **Where you’ll be working/Location:** JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in the Job Description. **You must be located in and authorized to work in the country noted in the job description to be considered for this role.** Please note: There is an expectation that our engineers participate in on\-call shifts. You will be expected commit to being ready and able to respond during your assigned shift, so that alerts don't go unaddressed. **Language:**JumpCloud has teams in 15\+ countries around the world and conducts our internal business in English. The interview and any additional screening process will take place primarily in English. To be considered for a role at JumpCloud, you will be required to speak and write in English fluently. Any additional language requirements will be included in the details of the job description. **Why JumpCloud?** If you thrive working in a fast, SaaS\-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about. One of JumpCloud's three core values is to “Build Connections.” To us that means creating " human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed." \- Rajat Bhargava, CEO Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. **Scam Notice:** Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of JumpCloud. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that JumpCloud will never ask for any personal account information, such as credit card details or bank account numbers, during the recruitment process. Additionally, JumpCloud will never send you a check for any equipment prior to employment. All communication related to interviews and offers from our recruiters and hiring managers will come from official company email addresses (@jumpcloud.com) and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent JumpCloud and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at recruiting@jumpcloud.com with the subject line "Scam Notice" \#LI\-Remote \#BI\-Remote

H3M8+8M Guatapará - State of São Paulo, Brazil

Negotiable Salary

Indeed

After-Sales Manager

Ensure excellence in customer service after the delivery of the truck, promoting customer loyalty, service efficiency, and profitability for the company through parts, service, and technical support management. * Bachelor's degree in Engineering, Business Administration, Logistics, or related fields. * Previous experience in after-sales management, preferably in the heavy vehicle industry. * Technical knowledge in truck mechanics, automotive systems, and maintenance. * Analytical profile with leadership skills and decision-making ability. * Strong interpersonal skills and effective communication with diverse audiences. * Willingness to travel. * Proficiency in management tools and operational indicators. **Key Responsibilities:** * **Customer Service Management:** Coordinate after-sales activities, ensuring high-quality service and compliance with deadlines and technical standards. * **Parts and Services:** Manage inventory, logistics, and sales of spare parts, as well as develop commercial strategies for services and maintenance contracts. * **Technical Support Network:** Supervise and provide technical support to dealerships or authorized workshops, ensuring adherence to company procedures and policies. * **Warranty Management:** Monitor and analyze warranty processes, ensuring prompt execution and compliance with technical and commercial regulations. * **Performance Indicators:** Track and analyze KPIs such as average service time, technical return rate, customer satisfaction index (NPS), and service network performance. * **Training and Development:** Organize technical and operational training for internal teams and service network staff. * **Customer Relationship:** Act as a point of contact for resolving complex issues and ensure customer retention. * **Continuous Improvement:** Implement improvement actions based on feedback, operational data, and market trends.

Av. São Paulo, 460 - Centro, Araraquara - SP, 14801-060, Brazil

Negotiable Salary