SALES ADVISOR

Description

Job Summary: Customer service and clarification via digital channels, suggesting improvements and tools for prospecting, and using the Toyota sales system. Key Highlights: 1. Customer service through digital channels 2. Suggestions for improvements and tools for customer prospecting 3. Part of a Toyota Standard A dealership **Join the Toyopar team!** Recognized as one of Toyota's top dealerships in Brazil, Toyopar serves the regional markets of Londrina, Apucarana, Paranavaí, Santo Antônio da Platina, Telêmaco Borba, and Umuarama, with an emphasis on quality and excellence. Its people-centered values and commitment to continuous improvement reflect 31 years of history dedicated to customer satisfaction—achieved through an excellence standard in service, high-tech products, and investments in professional training and infrastructure. The dealership features a showroom for new and certified pre-owned vehicles, an authorized Toyota service workshop, genuine parts and accessories, insurance and financing services, car rental, and tire retail. To deliver the best possible purchasing experience to its customers, the Toyopar team continuously trains its employees to provide the optimal customer experience. The company participates in programs developed by Toyota do Brasil, reinforcing business fundamentals focused on customer satisfaction and retention. The dealership is certified by One Toyota, which establishes process-based management and superior customer service standards; it has also held the Toyota Standard A dealership certification for 15 consecutive years, ranking it among the best in Brazil. **Responsibilities and Duties** * Provide customer service via digital channels; * Clarify customer inquiries regarding new vehicles according to department-mandated procedures; * Suggest improvements for digital channel development; * Suggest tools for customer prospecting via digital channels; * Use the Toyota Sales System (SVT); * Perform related tasks as assigned by the department supervisor; * Carry out other duties related to the position; **Requirements and Qualifications** * EDUCATION: Bachelor’s degree preferred—or currently pursuing a degree—in Business Administration, Advertising and Public Relations, or Communications. * KNOWLEDGE: Familiarity with digital channels and proficiency in computer use; experience in telesales is a plus; * SKILLS: Communication, initiative, persuasion, agility. **Additional Information** **Benefits:** * Transportation allowance; * Health insurance (Unimed or Hospitalar); * Dental insurance; * Life insurance; * Pharmacy discount program; * Gympass; Recognized as one of Toyota's top dealerships in Brazil, Toyopar serves the regional markets of Londrina, Apucarana, Santo Antônio da Platina, and Telêmaco Borba, with an emphasis on quality and excellence. Its people-centered values and commitment to continuous improvement reflect 30 years of history dedicated to customer satisfaction—achieved through an excellence standard in service, high-tech products, and investments in professional training and infrastructure. The dealership features a showroom for new and certified pre-owned vehicles, an authorized Toyota service workshop, genuine parts and accessories, insurance and financing services, car rental, and tire retail. To deliver the best possible purchasing experience to its customers, the Toyopar team continuously trains its employees to provide the optimal customer experience. The company participates in programs developed by Toyota do Brasil, reinforcing business fundamentals focused on customer satisfaction and retention. The dealership is certified by One Toyota, which establishes process-based management and superior customer service standards; it has also held the Toyota Standard A dealership certification for 13 consecutive years, ranking it among the best in Brazil.