IT Analyst

Description

Job Summary: Manage the IT infrastructure, ensure stability, performance, network security, and support internal users. Key Highlights: 1. Complete management of IT infrastructure and corporate networks 2. Focus on network security, monitoring, and cost optimization 3. Opportunity to participate in the implementation of new technologies Administer the company's IT infrastructure to ensure service stability, availability, and performance; Diagnose and resolve medium-complexity incidents related to networks, hardware, systems, and corporate services; Manage and monitor corporate networks, Wi\-Fi, and connectivity devices using solutions such as Unifi Controller, Opensense, and Intelbras devices; Perform preventive and corrective maintenance on IT equipment, including servers, workstations, networks, and peripherals; Manage licenses for company tools and assets to ensure compliance and financial efficiency; Control and administer the IT asset inventory to guarantee adherence to internal policies; Execute technological onboarding processes for employees, configuring access, equipment, and tools; Create, review, and maintain IT governance documentation, processes, and procedures; Monitor and track IT department efficiency indicators, proposing performance, availability, and cost-optimization improvements; Participate in the implementation of new technologies, infrastructure enhancements, and IT projects; Evaluate technological solutions and provide technical analyses to support implementation decisions; Conduct basic training sessions and technical guidance for internal users. **Position:** IT Analyst **Employment Type:** CLT (Permanent) **Professional Area:** Information Technology / IT **Working Hours:** To be determined **Number of Openings:** 1 **Benefits:** Meal Allowance; Unimed Health Plan; Uniodonto Dental Plan; Education Assistance; Life Insurance; **Gympass:** Discounted access to gyms; Fresh fruits daily; Discount Program at Raia and Drogasil Pharmacies; Birthday Day Off. **Requirements: Experience and Qualifications:** Bachelor's degree in Information Technology or related fields; Knowledge of corporate IT infrastructure administration, TCP/IP networks, VLANs, routing, and Wi\-Fi; Experience with firewalls and network security (preferably Opensense); Experience managing corporate networks (Unifi Controller or similar), networking equipment, and CCTV systems (Intelbras or equivalent); Knowledge of Microsoft 365, Windows operating systems, and endpoint support; Experience with monitoring and analyzing IT efficiency metrics, hardware troubleshooting, and network troubleshooting. **Advantages:** Certifications in networking or infrastructure (Cisco, Mikrotik, Microsoft, etc.); Experience with infrastructure monitoring tools; Experience with IT routine automation; Experience managing IT contracts and vendors; Knowledge of information security and best practices in compliance. **Experience and Qualifications:** Bachelor's degree in Information Technology or related fields; Knowledge of corporate IT infrastructure administration, TCP/IP networks, VLANs, routing, and Wi\-Fi; Experience with firewalls and network security (preferably Opensense); Experience managing corporate networks (Unifi Controller or similar), networking equipment, and CCTV systems (Intelbras or equivalent); Knowledge of Microsoft 365, Windows operating systems, and endpoint support; Experience with monitoring and analyzing IT efficiency metrics, hardware troubleshooting, and network troubleshooting. **Advantages:** Certifications in networking or infrastructure (Cisco, Mikrotik, Microsoft, etc.); Experience with infrastructure monitoring tools; Experience with IT routine automation; Experience managing IT contracts and vendors; Knowledge of information security and best practices in compliance.