Espec Select One

Description

Job Summary: The Select One Specialist will serve premium customers at the beginning of their journey, ensuring a digital experience focused on convenience, efficiency, and human proximity. Key Highlights: 1. Serve and engage customers 100% digitally (chat/video/app) 2. Conduct consultative sales of credit, investment, and insurance products 3. Maintain familiarity with digital solutions within the Santander ecosystem Espec Select One Country: Brazil If you are eager to grow and learn continuously, and passionate about interacting with people, this could be your place! Santander is a growing ecosystem committed to helping individuals and businesses thrive. Here, you’ll create the new, question and challenge the market. Here, urgency for both the present and the future aligns to always serve customers in the best possible way. Here, you’ll join a global company that values diversity across all dimensions and embraces a horizontal organizational culture. At Santander, we uphold a horizontal culture comprising four clusters: Specialist, Leader, Head, and Partner. We have an opening for you to become an **Especialista Select One**, where you’ll be hired as a Specialist—the primary expert in your field. **Your role here will be:** Responsible for serving customers at the beginning of their journey in the Select universe, delivering a premium digital experience focused on convenience, efficiency, and human proximity in a remote environment. **Key Responsibilities** * Serve and engage customers 100% digitally (chat/video/app); * Update clients in the Select portfolio, presenting segment benefits and differentiators; * Conduct consultative sales of low-complexity credit, investment, and insurance products; * Collect and update data; * Maintain familiarity with digital solutions, with emphasis on the Santander ecosystem; * Resolve requests remotely. **Behavioral and Technical Competencies** * Advanced knowledge of customer experience; * Experience in sales and proficiency in using digital tools. **Education/Certifications** * CPA 10 (mandatory); * Applicable experience in remote customer service; * Proficiency in digital service channels, customer journey, and financial products. If this resonates with you, join Santander! **BENEFITS** * Variable Compensation (PLR + RV); * Medical and Dental Assistance; * Meal and Food Allowance; * Supplementary Pension; * Life Insurance; * Daycare/Babysitter Allowance; * Gympass or Totalpass; * Transportation Allowance; * Nascer Program; * Be Healthy – Program encouraging healthier habits; * PAPE – Specialized Personal Support Program. So? Ready to be called? In our branches (agencies), we count on the market’s top-performing managers—who stand alongside customers to address their needs and offer the most suitable solutions. If this resonates with you, join Santander! ️ #AquiSuaChamaTransforma #VemProSantander #VemSerChama