RECEPTIONIST

Description

Job Summary: Professional responsible for receiving visitors, members, and customers, providing information, delivering service, and organizing administrative routines. Key Highlights: 1. Visitor and customer reception and guidance 2. Administrative routine organization and scheduling 3. Support for institutional events * Receive visitors, members, customers, consumers, and suppliers; identify their needs and direct them to the responsible departments; * Provide basic information about the company, products, services, and procedures; * Deliver in-person, telephone, and digital service, triaging and forwarding requests; * Organize, schedule, and manage the use of meeting rooms and auditoriums; * Conduct counter inquiries for consumers, in accordance with internal guidelines; * Receive, verify, and forward correspondence, documents, and packages; * Assist with administrative routines as required by departments; * Support scheduling of digital certification appointments; * Perform registration and data updates in internal systems; * Organize documents, forms, and files; * Maintain the reception area’s organization, cleanliness, and appearance; * Monitor personnel entry and exit, where applicable; * Assist in office supply inventory control; * Occasionally assist with institutional events. Minimum Education: High School (Secondary Education) * Unimed * On-site dining facility * Uniform: T-shirts