Technical Assistant - Installation and Maintenance

Description

Job Summary: We are seeking a proactive and agile Technical Assistant to perform equipment maintenance, installation, and recovery, aiming for customer satisfaction. Key Highlights: 1. Conduct client visits for equipment installation and maintenance 2. Support logistical processes and train clients 3. Develop communication and interpersonal relationship skills We are looking for a **Technical Assistant** to join our team in **Joinville/SC**, who is proactive and agile, as this professional must carry out maintenance and installation of our equipment, aiming for customer satisfaction. **Responsibilities and Duties** * Conduct client visits for installation, maintenance, and recovery of Copapel equipment; * Verify dilution of supplies fed into dispensers; * Deliver goods when necessary; * Train clients on correct equipment usage when required; * Support logistical processes when needed. **Requirements and Qualifications** **HARD SKILLS** * Completed high school education; * Prior experience with equipment maintenance and installation is desirable; * Valid Brazilian driver's license (Category B) is mandatory; * Proficiency in using a screwdriver is required; * Basic knowledge of residential building, electrical, and hydraulic maintenance is desirable. **SOFT SKILLS** * Proactive in handling daily demands; * Strong verbal communication skills for interacting with clients; * Dynamic in resolving processes efficiently; * Maintain positive interpersonal relationships with clients and team members. **Additional Information** **WHAT WE OFFER:** Working at Copapel means enjoying benefits that make a real difference in your daily life! **Meal Allowance** – R$ 35.00 per business day for meals, via a flexible Visa-branded card; **Transportation Allowance** – For stress-free commuting; **Health Insurance Plan** – To take care of you; **\+ Copapel Health** – Fresh fruit every day! **Starbem – Telemedicine \-** Access to medical consultations through a partner platform, available from 3 months after hiring up to 12 months, including: 3 consultations with a general practitioner; 2 consultations with a psychologist; and 1 consultation with a nutritionist; **Starbem – Mental Health \-** Access to psychological counseling sessions, subject to program criteria and availability, offering either: 4 one-hour sessions or 8 thirty-minute sessions. **TotalPass** – Access to gyms and wellness activities to support your health and well-being; **Life Insurance** – Daily peace of mind; **Learn a new language!** – Exclusive partnership with language schools; **Extended Maternity and Paternity Leave** – More time with those who matter most; **Special Discounts** – Exclusive purchase conditions at Copapel; Here, your well-being is our priority! Grow with us! Copapel believes in a sustainable consumption and care cycle involving everyone—from employees to our customers. Our actions focus on valuing PEOPLE, developing PRODUCTS that promote health and efficiency, and encouraging CONSCIOUS CONSUMPTION that respects both the environment and society. This commitment reflects in every stage of our work, emphasizing social and environmental responsibility aligned with our purpose. **Our Reach and Quality** We are one of the largest suppliers of professional hygiene and cleaning products and services in Southern Brazil. Founded in 1976 under the management of the Maul and Budal Arins families, we have built lasting relationships through solutions promoting health, economy, and sustainability. We serve all market segments with high-quality products through 9 strategically located units across the three southern Brazilian states—Santa Catarina, Paraná, and Rio Grande do Sul. **A Network of Excellence** As part of Allia—the largest hygiene and cleaning network in South America—and with partnerships through Network (North and Central America) and Inpacs (Europe, Oceania, and the United Arab Emirates), we guarantee a high standard of service while respecting regional and customer-specific needs. **Variety and Innovation** Our portfolio comprises over 3\.000 items, including products from renowned national and international manufacturers. These products are developed using technologies that promote economy, efficiency, and environmental protection, while ensuring people’s safety. **Training and Support** We believe clean environments are essential for people’s health and well-being. Therefore, we offer an extensive free training program for our clients, focused on professional cleaning and hygiene systems. Our team trains operators to ensure product efficiency, cost reduction, and conscious resource usage. Beyond technical training, each operator is motivated to act safely, confidently, and purposefully—positively impacting their own lives and those around them. **Copapel** **Clean Environments, Healthy Lives