**Your role in the company:** * **Stellar Implementation & Onboarding:** Guide the customer through their initial steps, ensuring flawless technical configuration and an accelerated learning curve. * **Value Activation (Time-to-Value):** Monitor key metrics to ensure the customer adopts essential features as quickly as possible, experiencing the positive impact of Belasis on their cash flow. * **Consultative Education:** Deliver strategic training sessions demonstrating how our technology resolves the specific pain points of salons, barbershops, and clinics. * **Retention & Loyalty (Churn Mitigation):** Build trusted relationships by proactively anticipating potential issues and ensuring the customer views Belasis as an indispensable partner. * **Revenue Expansion (Upsell/Cross-sell):** Identify opportunities for the customer to scale their business by adopting new modules, services, and features of our platform. What we’re looking for: * **Empathy and Active Listening:** You understand what the customer *truly* needs—even when they can’t articulate it clearly. * **Educator Mindset:** You enjoy teaching and can explain processes with clarity. * **Data-Driven Focus:** You analyze usage metrics to determine whether the customer is engaged—or needs a gentle nudge. * **Sales Mindset (Farmer):** You recognize that helping the customer grow also means offering the right solutions to encourage them to purchase more services from us. Our benefits: Unimed Health Plan Meal/food allowance (R$ 31/day) Attendance bonus Childcare assistance Life insurance Transportation allowance Interested? Send your resume to rh@belasis.com.br Job type: Full-time, CLT permanent employment Compensation: R$2.250,00 per month Benefits: * Medical assistance * Life insurance * Meal allowance * Transportation allowance Work location: On-site
João Silva
Indeed · HR
João Silva
Indeed · HR
