Description
**Location:** Maceió \- Central Salvador Lyra
**Experience:** 6 months of experience in the field of operation and/or related areas
**Education:** Currently pursuing a bachelor's degree
**Knowledge:** Familiarity with call center processes, fraud and corporate security processes. Mathematical calculations. People management. Computer skills: Excel, Access, Word, PowerPoint. Preferably 3 years of leadership experience in the field of operation and/or related areas.
**Responsibilities:** Manage the corporate security team. Map processes and prepare detailed reports to prevent, detect, and combat any fraudulent activity in support of AlmavivA do Brasil’s corporate security. Support field research and possible internal and external investigations. Generate and analyze reports provided by the contracting client to internally support decision-making. Monitor improvements and proposals for new solutions. Collect and analyze information to contribute to the prevention of financial and reputational risks. Provide support regarding procedures executed by reception and security personnel.
**Minimum Education:** Bachelor's degree