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This role covers multiple areas including customer support, customer care, billing, cancellations, and retention, all aligned with company standards and policies.\n\n\nIf you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you!\n\n\nLet’s sail toward the future! **\\#JoinBrisanet**\n\n **What will your day-to-day look like?**\n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Update departmental performance indicators when necessary;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when required;\n* Perform other related duties as needed by the department and per leadership direction;\n\n \n\n**CUSTOMER CARE** \n\n* Handle customer care (Customer Service) inquiries, focusing on resolving requests: billing and service complaints, address changes, account holder changes, 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clarifying financial questions;\n* Provide courteous, clear, and prompt telephone and digital support to individual and corporate customers, public agencies, and field technicians;\n* Address inquiries, log requests, register complaints, and provide general guidance;\n* Log all interactions in internal systems (CRM), ensuring accuracy, history tracking, and traceability;\n* Achieve performance indicators (KPIs), such as average handling time, first-contact resolution rate, customer satisfaction (CSAT), productivity, and quality;\n* Participate in training sessions, refresher courses, team meetings, and process updates;\n* Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers.\n\n \n\n**RETENTION** \n\n* Manage cancellation requests, seeking to understand underlying reasons and applying retention strategies where applicable;\n* Provide courteous, clear, and prompt telephone and digital support to 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Address inquiries, log requests, register complaints, and provide general guidance;\n* Log all interactions in internal systems (CRM), ensuring accuracy, history tracking, and traceability;\n* Achieve performance indicators (KPIs), such as average handling time, first-contact resolution rate, customer satisfaction (CSAT), productivity, and quality;\n* Participate in training sessions, refresher courses, team meetings, and process updates;\n* Support continuous improvement of service by suggesting solutions and reporting recurring technical or behavioral issues from customers.\n\n **What we’re looking for in this opportunity:** \n\n \n\n**CUSTOMER CARE** \n\n* High school diploma or equivalent;\n* Knowledge of sales and customer service techniques, negotiation and retention strategies, and familiarity with Google tools (Sheets, Docs);\n* Typing proficiency and strong grammar skills.\n\n \n\n**TECHNICAL SUPPORT** \n\n* High school diploma or equivalent;\n* Basic computer literacy and 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Maintain communication with other departments, engaging in matters relevant to ongoing projects or new proposals. Maintain relationships and conduct negotiations with product partner companies. Additionally, participate in defining and tracking delivery goals, KPIs, and OKRs.\n\n \n\nIf you are an attentive professional who delights customers and possesses a strong sense of ownership, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Propose improvements to departmental routines and processes;\n* Populate departmental performance indicators;\n* Actively participate in organizational meetings and commitments when requested;\n* Provide support to colleagues on matters related to the department;\n* Use individual and collective safety equipment when required;\n* Identify customer and business needs to propose new products and enhancements;\n* Develop and operationalize product roadmaps;\n* Build and maintain the backlog, incorporating features and requests from all stakeholders—including customer analyses and research;\n* Plan activities and prioritize the backlog based on impact/effort/innovation analysis;\n* Analyze and forecast product growth outcomes;\n* Contribute ideas and suggestions to develop actions supporting project execution;\n* Monitor and formulate action plans to improve product performance;\n* Maintain communication with other departments, engaging in matters relevant to ongoing projects or new proposals;\n* Manage, study, and develop projects;\n* Define and document requirements, workflows, and processes jointly with stakeholders and technical teams;\n* Conduct product engagement initiatives targeting commercial, marketing, support, installation, retention, and other customer-facing teams;\n* Achieve deep, detailed understanding of the product and its roadmap, ensuring continuous development;\n* Participate in defining and tracking delivery goals, KPIs, and OKRs;\n* Create the product launch plan and provide management visibility into its progress;\n* Conduct market mapping to understand consumer/market behavioral trends;\n* Formulate the product vision grounded in the company’s core mission and stakeholder needs;\n* Plan product launch strategies, pricing strategies, and promotions for the franchise network;\n* Maintain relationships and conduct negotiations with product partner companies.\n\n \n\n**Requirements and Qualifications** \n\n* Level I \\- Currently pursuing a bachelor’s degree;\n* Levels II and III \\- Completed bachelor’s degree;\n* Minimum 6 months of experience in the field, including internships or apprenticeships;\n* Knowledge of requirements analysis, Google tools (Sheets, Docs), and agile methodologies.\n\n **Preferred qualifications:**\n\n \n\n* Postgraduate degree in Administration, Marketing, Commercial Management, Production Engineering, Computer Engineering, or Computer Science;\n* Knowledge of project and process management, product management, and pricing techniques and strategies;\n* Driver’s license \\- Category B and Defensive Driving certification.\n\n \n\n**Additional Information** \n\n* Work culture that respects and values people;\n* Internal events covering diverse topics;\n* Collaborative environment that fosters personal and professional development;\n* Horizontal and vertical organizational structure—meaning you are the protagonist of your own career!;\n* Meal benefits (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Insurance Plan;\n* Dental Insurance Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Dependent PCD Assistance;\n* Payroll-deductible Loan (available after 6 months);\n* Up to 50% discount on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discount at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed internet (broadband) market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. \n\n\n\n \n\nOur journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**—actively contributing to Brazil’s digital transformation.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766678436000","seoName":"product-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-marcelino-vieira/cate-sales-coordinators/product-analyst-6485483987148912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"79a57a45-4fa5-4575-a603-ec1b78acd6b6","sid":"76e85280-4d9a-4f44-8cde-52ebd3288425"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1766678436496,"categoryName":"Sales Coordinators","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4368","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6485441998336312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Financial Analyst (Focus on Management Information)","content":"Description:\n* Postgraduate degree in Administration, Accounting and Control, or Finance;\n* Academic background in Accounting Sciences, Administration, Economics, or related fields;\n* Postgraduate degree in Administration, Accounting and Control, or Finance;\n* 5 years of experience in the finance area;\n* Strong communication and executive-level presentation skills;\n* Knowledge of agile methodology tools, such as Kanban, Scrum, Lean, etc.;\n* Experience in report development and dashboard creation;\n* Solid knowledge of Power BI, Advanced Excel, and PowerPoint;\n* Knowledge of cash flow and budgeting;\n* Knowledge of corporate law and business combinations;\n* Knowledge of accounting and finance (FPA).\n* Monitor and oversee the execution of strategic projects, ensuring timely delivery of documentation, accountability reporting, and adherence to established deadlines;\n* Consolidate information across Commercial, Finance, and Controller areas, fostering synergy and efficiency in executing strategic projects;\n* Structure and consolidate management reports related to budgeting, cash flow, and investments of controlled companies and consortia within the Group;\n* Coordinate, together with involved departments, cost and expense allocation controls for the Shared Services Center (SSC), supporting controlled companies and consortia;\n* Ensure proper validation of all contracts signed with controlled companies and consortia, guaranteeing compliance with Company policies;\n* Actively participate in administrative council meetings of consortia, providing financial information and supporting documentation for decision-making;\n* Prepare weekly tracking and routine planning agendas, offering continuous support for decision-making and clarifying queries from internal and external clients;\n* Present monthly management reports to senior management, delivering strategic insights and supporting corporate governance.\n\n\n \n\n2512190202551927023","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766675156000","seoName":"financial-analyst-focus-on-managerial-information","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-marcelino-vieira/cate-analysis-reporting/financial-analyst-focus-on-managerial-information-6485441998336312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b360a955-5aaf-45d4-8b87-84fb9aea0f3d","sid":"76e85280-4d9a-4f44-8cde-52ebd3288425"},"attrParams":{"summary":null,"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1766675156120,"categoryName":"Analysis Reporting","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4372","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6484587233549012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service Representative I","content":"We are looking for a **Customer Service Representative** responsible for providing support and assistance to customers through voice (phone) and chat channels, ensuring excellence in customer relationships, efficient resolution of requests, and delivery of the best possible experience. This role operates across multiple areas including customer support, customer service centers (CSC), collections, cancellations, and retention, adhering to company standards and policies.\n\n \n\nIf you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Update departmental performance indicators when required;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when necessary;\n* Perform other duties related to the position according to departmental needs and leadership direction;\n\n\nCustomer Service Center (CSC)\n\n* Provide CSC (Customer Service Center) support with a focus on resolving requests: billing inquiries and service complaints, address changes, account holder changes, updates to registration data, financial guidance, plan changes, and service recommendations—applying empathy, active listening, and problem-solving;\n* Deliver courteous, clear, and agile telephone and digital support to individual customers, corporate clients, public agencies, and field technicians;\n* Address customer inquiries, register requests and complaints, and provide general guidance;\n* Record all interactions in internal systems (CRM), ensuring accuracy, historical tracking, and traceability;\n* Achieve performance indicators (KPIs), including average handling time, first-contact resolution rate, customer satisfaction (CSAT), productivity, and quality;\n* Participate in training sessions, refresher courses, team meetings, and process updates;\n* Support continuous improvement of customer service by proposing solutions and reporting recurring technical or behavioral issues from customers.\n\n \n\nTechnical Support\n\n* Provide first-level technical support, assisting customers experiencing technical difficulties (e.g., no service access, service instability, equipment configuration, system failures), escalating more complex cases to appropriate support levels;\n* Deliver courteous, clear, and agile telephone and digital support to individual customers, corporate clients, public agencies, and field technicians;\n* Address customer inquiries, register requests and complaints, and provide general guidance;\n* Record all interactions in internal systems (CRM), ensuring accuracy, historical tracking, and traceability;\n* Achieve performance indicators (KPIs), including average handling time, first-contact resolution rate, customer satisfaction (CSAT), productivity, and quality;\n* Participate in training sessions, refresher courses, team meetings, and process updates;\n* Support continuous improvement of customer service by proposing solutions and reporting recurring technical or behavioral issues from customers.\n\n \n\nCollections\n\n* Carry out collection and debt negotiation activities, offering alternatives and clarifying financial questions;\n* Deliver courteous, clear, and agile telephone and digital support to individual customers, corporate clients, public agencies, and field technicians;\n* Address customer inquiries, register requests and complaints, and provide general guidance;\n* Record all interactions in internal systems (CRM), ensuring accuracy, historical tracking, and traceability;\n* Achieve performance indicators (KPIs), including average handling time, first-contact resolution rate, customer satisfaction (CSAT), productivity, and quality;\n* Participate in training sessions, refresher courses, team meetings, and process updates;\n* Support continuous improvement of customer service by proposing solutions and reporting recurring technical or behavioral issues from customers.\n\n \n\nRetention\n\n* Manage cancellation requests, seeking to understand underlying reasons and applying retention strategies where applicable;\n* Deliver courteous, clear, and agile telephone and digital support to individual customers, corporate clients, public agencies, and field technicians;\n* Address customer inquiries, register requests and complaints, and provide general guidance;\n* Record all interactions in internal systems (CRM), ensuring accuracy, historical tracking, and traceability;\n* Achieve performance indicators (KPIs), including average handling time, first-contact resolution rate, customer satisfaction (CSAT), productivity, and quality;\n* Participate in training sessions, refresher courses, team meetings, and process updates;\n* Support continuous improvement of customer service by proposing solutions and reporting recurring technical or behavioral issues from customers;\n\n \n\nRevenue Generation\n\n* Conduct customer service procedures aimed at post-sales, revenue generation, renewal, and customer base loyalty, performing surveys when necessary;\n* Deliver courteous, clear, and agile telephone and digital support to individual customers, corporate clients, public agencies, and field technicians;\n* Address customer inquiries, register requests and complaints, and provide general guidance;\n* Record all interactions in internal systems (CRM), ensuring accuracy, historical tracking, and traceability;\n* Achieve performance indicators (KPIs), including average handling time, first-contact resolution rate, customer satisfaction (CSAT), productivity, and quality;\n* Participate in training sessions, refresher courses, team meetings, and process updates;\n* Support continuous improvement of customer service by proposing solutions and reporting recurring technical or behavioral issues from customers.\n\n \n\n**Requirements and Qualifications** \n\nCustomer Service Center (CSC)\n\n* Completed high school education;\n* Knowledge of sales and customer service techniques, negotiation and retention strategies, prospecting methods, and Google tools (Sheets, Docs); typing proficiency and grammar skills.\n\n \n\nTechnical Support\n\n* Completed high school education;\n* Basic computer literacy and fundamental knowledge of computer networks;\n* Strong verbal and oral communication skills.\n\n \n\nCollections\n\n* Completed high school education;\n* Basic computer literacy and mathematics knowledge;\n* Collections techniques.\n\n \n\nRetention/Revenue Generation\n\n* Completed high school education;\n* Basic computer literacy and mathematics knowledge.\n\n **Preferred qualifications:**\n\n \n\nCustomer Service Center (CSC)\n\n* Six months’ experience in the field;\n* Familiarity with the Consumer Protection Code.\n\n \n\nTechnical Support\n\n* Proficiency with Google tools (Sheets, Docs);\n* Familiarity with the Consumer Protection Code and customer service techniques;\n* Cisco and MikroTik certifications.\n\n \n\nCollections\n\n* Flexible availability;\n* Experience in telemarketing operations;\n* Customer service techniques.\n\n \n\nRetention/Revenue Generation\n\n* Six months’ experience in the field;\n* Knowledge of customer service techniques and Google tools (Sheets, Docs).\n\n \n\n**Additional Information** \n\n* A workplace culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that supports personal and professional development;\n* A horizontal and vertical work environment—meaning you are the protagonist of your own career!;\n* Meal benefits (on-site cafeteria at headquarters; food vouchers via iFood at branches);\n* Co-payment health insurance plan;\n* Dental insurance;\n* Life insurance;\n* Childcare allowance;\n* Dependent PCD (Person with Disability) allowance;\n* Payroll-deductible loans (available after six months);\n* Discounts of up to 50% on Brisanet internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at higher education institutions.\n\n \n\nWe have operated in the 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Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. \n\n\n\n \n\nOur journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural communities to state capitals**—actively contributing to Brazil’s digital transformation.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766608377000","seoName":"customer-service-operator-i","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-marcelino-vieira/cate-sales-reps-consultants/customer-service-operator-i-6484587233549012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b5432397-13b3-4517-94da-b7d9f1e9efe4","sid":"76e85280-4d9a-4f44-8cde-52ebd3288425"},"attrParams":{"summary":null,"highLight":["Customer service via phone and chat","Resolution of requests with focus on customer service centers (CSC) and technical support","Performance indicators such as KPIs"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1766608377620,"categoryName":"Sales Reps Consultants","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4368","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6484572275533112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Product Analyst","content":"We are looking for a **Product Analyst** to plan activities and prioritize the backlog based on impact/effort/innovation analysis. Maintain communication with other departments, engaging in matters relevant to ongoing projects or new proposals. Maintain relationships and conduct negotiations with product partner companies. Additionally, participate in defining and tracking delivery goals, KPIs, and OKRs.\n\n \n\nIf you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you!\n\n \n\nLet’s sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Propose improvements to departmental routines and processes;\n* Populate departmental performance indicators;\n* Actively participate in organizational meetings and commitments when requested;\n* Provide support to employees on matters related to the department;\n* Use individual and collective safety equipment when required;\n* Identify customer and business needs to propose new products and improvements;\n* Develop and operationalize product roadmaps;\n* Build and maintain the backlog, incorporating features and requests from all stakeholders, including customer analyses and research;\n* Plan activities and prioritize the backlog based on impact/effort/innovation analysis;\n* Analyze and forecast product growth outcomes;\n* Contribute ideas and suggestions to develop actions supporting project execution;\n* Monitor and devise action plans to improve product performance;\n* Maintain communication with other departments, engaging in matters relevant to ongoing projects or new proposals;\n* Manage, study, and develop projects;\n* Define and document requirements, workflows, and processes jointly with stakeholders and technical teams;\n* Conduct product engagement initiatives for commercial, marketing, support, installation, retention, and other customer-facing teams;\n* Gain deep, detailed understanding of the product and its roadmap, ensuring continuous development;\n* Participate in defining and tracking delivery goals, KPIs, and OKRs;\n* Create product launch plans and provide visibility of progress to management;\n* Conduct market mapping to understand consumer/market behavioral trends;\n* Define the product vision, grounded in the company’s core purpose and aligned with stakeholder needs;\n* Plan strategies for product launches, pricing, and promotions targeting the franchise network;\n* Maintain relationships and conduct negotiations with product partner companies.\n\n \n\n**Requirements and Qualifications** \n\n* Level I — Currently pursuing an undergraduate degree;\n* Levels II and III — Completed undergraduate degree;\n* Minimum 6 months of experience in the field, including internships or apprenticeships;\n* Knowledge of requirements analysis, Google tools (Sheets, Docs), and agile methodologies.\n\n **Preferred qualifications:**\n\n \n\n* Postgraduate degree in Administration, Marketing, Commercial Management, Production Engineering, Computer Engineering, or Computer Science;\n* Knowledge of project and process management, product management, as well as pricing techniques and strategies;\n* Driver’s license — Category B and Defensive Driving certification.\n\n \n\n**Additional Information** \n\n* Work culture that respects and values people;\n* Internal events covering diverse topics;\n* Collaborative environment that supports personal and professional development;\n* Both horizontal and vertical organizational structure—meaning you are the protagonist of your career!;\n* Meal benefits (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Insurance Plan;\n* Dental Insurance Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deductible Loan (available after 6 months);\n* Up to 50% discount on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discount at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. 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Work collaboratively with internal company departments to gather and consolidate technical and financial information, monitor opportunities, manage documentation, and maintain relationships with external stakeholders. A proactive, communicative, and solution-oriented profile is required, with a results-driven mindset, ability to coordinate across teams, and persistence in driving processes to completion.\n\n \n\nIf you are an attentive professional who delights your clients and possesses a strong sense of ownership, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **#JoinBrisanet**\n\n **Responsibilities and Duties** \n\n* Monitor and oversee the execution of strategic projects, ensuring timely delivery of documentation, accountability reporting, and adherence to established deadlines;\n* Consolidate information across Commercial, Finance, and Controller departments to foster synergy and efficiency in executing strategic projects;\n* Structure and consolidate management reports related to budgeting, cash flow, and investments of Group-controlled companies and consortia;\n* Coordinate, together with relevant departments, cost and expense allocation controls within the Shared Services Center (SSC), aimed at serving Group-controlled companies and consortia;\n* Ensure proper validation of all contracts signed with Group-controlled companies and consortia, guaranteeing compliance with Company policies;\n* Actively participate in administrative council meetings of consortia, providing financial information and supporting documentation for decision-making;\n* Prepare weekly schedules for monitoring and planning routine activities, offering continuous support for decision-making and clarifying queries from internal and external clients;\n* Present monthly management reports to senior leadership, delivering strategic insights and supporting corporate governance.\n\n \n\n**Requirements and Qualifications** \n\n* Postgraduate degree in Administration, Controllership, or Finance;\n* Academic background in Accounting Sciences, Administration, Economics, or related fields;\n* Postgraduate degree in Administration, Controllership, or Finance;\n* Minimum 5 years of experience in finance;\n* Strong communication and executive-level presentation skills;\n* Familiarity with agile methodologies such as Kanban, Scrum, Lean, etc.;\n* Experience developing reports and dashboards;\n* Proficiency in Power BI, Advanced Excel, and PowerPoint;\n* Knowledge of cash flow and budgeting;\n* Understanding of corporate law and business combinations;\n* Solid knowledge of accounting and finance (FPA).\n\n \n\n**Additional Information** \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that supports personal and professional development;\n* A balanced organizational structure—both horizontal and vertical—meaning you are the protagonist of your own career!;\n* Meal benefits (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deductible Loans (available after 6 months);\n* Up to 50% discount on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discount at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telecommunications operator, experiencing increasingly significant growth.\n\n\n\n \n\nOur journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**—actively contributing to Brazil’s digital transformation.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766607208000","seoName":"financial-analyst-focus-on-managerial-information","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-marcelino-vieira/cate-analysis-reporting/financial-analyst-focus-on-managerial-information-6484572272217712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"db9354b1-740f-4c68-8412-019a44636194","sid":"76e85280-4d9a-4f44-8cde-52ebd3288425"},"attrParams":{"summary":null,"highLight":["Project structuring and accountability","Consolidation of financial and technical information","Preparation of management reports"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1766607208766,"categoryName":"Analysis Reporting","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4373","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6484540902208212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Procurement Specialist","content":"We are looking for a **Procurement Specialist** to conduct quotations and negotiations for products and/or services. Collect data, quotations, and orders for system entry. Perform technical analysis of products, tax burdens, taxes, and interest rates.\n\n \n\nIf you are an attentive professional who delights customers and demonstrates ownership, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Propose improvements to departmental routines and processes;\n* Maintain departmental performance indicators;\n* Actively participate in organizational meetings and commitments when requested;\n* Provide support to colleagues on matters related to the department;\n* Use individual and collective safety equipment when required;\n* Assess procurement demands and prioritize requests to meet client department needs;\n* Strictly follow all steps of the procurement process (quotations, negotiations, supplier registration, documentation, supplier verification, process digitization, follow-up, etc.);\n* Adhere to guidelines established by the Procurement Policy;\n* Select optimal suppliers considering market reputation, pricing, delivery timelines, service capacity, and product quality (open bidding);\n* Negotiate with suppliers to secure the best terms for the company;\n* Maintain strong relationships with suppliers to achieve optimal negotiation outcomes for the company;\n* Propose improvements to the procurement process;\n* Comply with all internal company procedures, including the Code of Ethics;\n* Execute actions defined in the Supply Chain and corporate strategies to ensure achievement of goals;\n* Guide and support assistants in performing their tasks;\n* Provide support to management and other departments on supply-related matters;\n* Commit to self-development by continuously improving areas highlighted in evaluations and feedback from immediate supervisors;\n* Complete procurement department–related reports;\n* Monitor production, compliance, and quality of technical procedures performed by subordinate teams.\n\n \n\n**Requirements and Qualifications** \n\n* Bachelor’s degree in Business Administration, Economics, Accounting, or related fields;\n* Knowledge of basic finance and taxation concepts;\n* Negotiation techniques;\n* Postgraduate degree in Project Management;\n* Proficiency in Google tools (Sheets, Docs).\n\n **Preferred qualifications:**\n\n* **Level I**: 1 year of experience in the field;\n* **Level II**: 2 years in the role;\n* **Level III**: 3 years of experience in the role;\n* Familiarity with Google tools (Sheets, Docs);\n* Basic knowledge of Cost Analysis and Taxation;\n* Basic English proficiency.\n\n \n\n**Additional Information** \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that fosters personal and professional development;\n* A balanced hierarchical and flat structure—meaning you are the protagonist of your own career!;\n* Meal benefits (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deductible loans (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at higher education institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. \n\n\n\n \n\nOur journey began in 1998 in Pereiro, a small town in Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—and actively contributing to Brazil’s digital transformation.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766604758000","seoName":"buyer","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-marcelino-vieira/cate-other4/buyer-6484540902208212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"78345719-0c7f-4fb2-99bb-f6aa5ba58844","sid":"76e85280-4d9a-4f44-8cde-52ebd3288425"},"attrParams":{"summary":null,"highLight":["Conduct product quotations and negotiations","Assess procurement demands and select suppliers","Maintain strong relationships with suppliers"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1766604757985,"categoryName":"Other4","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4372","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6484539685645012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Operations Support Assistant","content":"We are looking for an **Operations Support Assistant** to perform remote update, configuration, and other tests. Respond to requests from field teams via voice or text queue.\n\n \n\nIf you are a professional who enjoys challenges, values teamwork, and is passionate about what you do, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Update area-related indicators when necessary;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when required;\n* Perform other duties related to the position, according to departmental needs and leadership direction;\n* Respond to requests from field teams via voice or text queue;\n* Provide technical guidance to field teams;\n* Conduct remote update, configuration, and other tests;\n* Open external service tickets;\n* Receive and analyze captured geolocations;\n* Map distribution boxes for customer service;\n* Activate customers when necessary;\n* Audit registration of new sales when necessary.\n\n \n\n**Requirements and Qualifications** \n\n* Completed high school education;\n* Basic computer skills;\n* Basic customer service knowledge;\n* Understanding of FTTH;\n* Familiarity with relevant technologies and equipment;\n* Basic AutoCAD knowledge.\n\n **Preferred qualifications:**\n\n \n\n* Google tools (Sheets, Docs);\n* Understanding of processes in Field Services, Release, and Retrieval departments;\n* Familiarity with Brisanet system functionality levels.\n\n \n\n**Additional Information** \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that supports personal and professional development;\n* A flat and growth-oriented structure—meaning you are the protagonist of your own career!;\n* Meals (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deductible Loans (available after 6 months);\n* Up to 50% discount on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. \n\n\n\n \n\nOur journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—and actively contributing to Brazil’s digital transformation.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766604662000","seoName":"assistant-of-operations-support","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-marcelino-vieira/cate-sales-reps-consultants/assistant-of-operations-support-6484539685645012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"4bf3f399-9d3d-4f1a-b0d1-f2d4a7d4a709","sid":"76e85280-4d9a-4f44-8cde-52ebd3288425"},"attrParams":{"summary":null,"highLight":["Answer field teams via voice or text","Conduct remote configuration testing","Technical and operational support"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1766604662941,"categoryName":"Sales Reps Consultants","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4372","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6484539200601912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Administrative Assistant | Contracts","content":"We are looking for an **Administrative Assistant** to perform operational administrative support services for the department. Facilitate communication across various departments to obtain data, information, and documents required for the scope of their activities. Manage processes related to real estate acquisition and leasing, service provision contracts, barter agreements, and courtesy letters, as well as document archiving and contract management.\n\n \n\nIf you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n **Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Update area-specific indicators when necessary;\n* Actively participate in organizational meetings and appointments when requested;\n* Use individual and collective safety equipment when required;\n* Perform other duties related to the position according to departmental needs and leadership direction. REAL ESTATE ACQUISITION\n* Provide administrative support services to the department;\n* Handle documentation procedures related to real estate acquisition;\n* Request and review documentation required for real estate acquisition;\n* Draft real estate acquisition contracts;\n* Open tickets to schedule real estate payments and request payment confirmations;\n* Monitor the contract signing, deed execution, and property registration process;\n* Send documentation to Accounting to complete the process;\n* Complete and organize spreadsheets containing information on acquired properties;\n* Route real estate acquisition documentation to the archive. REAL ESTATE LEASING\n* Handle leasing procedures for stores, warehouses, and accommodations;\n* Request and review documentation for real estate leasing, and draft and revise leases;\n* Open tickets to schedule rental and utility bill payments and request payment confirmations;\n* Monitor the lease agreement signing process;\n* Send documentation to Accounting to complete the process;\n* Complete and organize spreadsheets containing information on leased properties;\n* Route real estate leasing documentation to the archive. DOCUMENT ARCHIVING AND CONTRACT MANAGEMENT\n* Conduct contract and documentation audits, verifying information and analyzing contract clauses to identify discrepancies in agreed terms or conditions detrimental to the company;\n* Request water and electricity connections and/or changes in account holders, as well as handle requests for internet installation/connection and other services;\n* Manage service cancellation/disconnection upon contract termination;\n* Monitor contract expiration dates and flag renewal periods;\n* Track due dates for property utility bills, issue corresponding invoices, and schedule/request payments;\n* Assemble documents for financial reporting and/or audits;\n* Digitize, organize, and archive Brisanet Group documents. CORPORATE BALANCE TOP-UPS\n* Activate and deactivate corporate phone numbers as needed, following authorization standards;\n* Manage corporate SIM card adhesion agreements; Add promotions and top-ups to corporate phone numbers assigned to employees;\\- Monitor usage, identifying and flagging anomalies; SERVICE PROVISION CONTRACTS, BARTER AGREEMENTS, AND COURTESY LETTERS\n* Handle service provision contracts, barter agreements, and courtesy letters issued by the Brisanet Group;\n* Request and review documentation required for drafting, revising, and updating service provision contracts, barter agreements, and courtesy letters;\n* Open tickets to schedule payments for service provision contracts and barter agreements, record courtesy letters, and request payment confirmations;\n* Monitor the signing process for service provision contracts, barter agreements, and courtesy letters;\n* Send documentation to Accounting to complete the process;\n* Complete and organize spreadsheets containing information on service provision contracts, barter agreements, and courtesy letters;\n* Route service provision contract, barter agreement, and courtesy letter documentation to the archive.\n\n \n\n**Requirements and Qualifications** \n\n* Completed High School education;\n* Experience with contracts;\n* Knowledge of administrative routines;\n* Google tools (Sheets, Docs).\n\n \n\n**Additional Information** \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that supports personal and professional development;\n* A hybrid hierarchical-flat structure—meaning you are the protagonist of your own career!;\n* Meals (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Assistance for Dependents with Disabilities;\n* Payroll-deductible Loans (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. \n\n\n\n \n\nOur journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from rural areas to state capitals**—and actively contributing to Brazil’s digital transformation.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766604625000","seoName":"administrative-assistant-contracts","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-marcelino-vieira/cate-sales-reps-consultants/administrative-assistant-contracts-6484539200601912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"2959501d-b436-4ad8-92d0-abc150fe075b","sid":"76e85280-4d9a-4f44-8cde-52ebd3288425"},"attrParams":{"summary":null,"highLight":["Administrative support and contract management","Work involving acquisition and leasing of real estate","Required Google tools"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1766604625046,"categoryName":"Sales Reps Consultants","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4367","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6484508976960212","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Corporate Operations Analyst","content":"We are looking for a **Corporate Operations Analyst** to collaborate with sales teams and clients to understand specific project requirements and translate them into feasible implementation plans. Develop detailed implementation plans, defining milestones, deadlines, and required resources, and coordinate internal project execution.\n\n \n\nIf you are an attentive professional who delights your customers and demonstrates ownership, Brisanet is the place for you!\n\n \n\nLet’s set sail toward the future! **\\#JoinBrisanet**\n\n \n\n \n\n**Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Propose improvements to departmental routines and processes;\n* Populate departmental performance indicators;\n* Actively participate in organizational meetings and commitments when requested;\n* Provide support to colleagues on matters related to the department;\n* Analyze and propose improvements to operational routines, aiming to optimize departmental operations;\n* Use individual and collective safety equipment when necessary;\n* Perform other duties related to the position, according to departmental needs and leadership guidance;\n* Collaborate with sales teams and clients to understand specific project requirements and translate them into feasible implementation plans;\n* Develop detailed implementation plans, defining milestones, deadlines, and required resources, and coordinate internal project execution;\n* Maintain effective communication with all involved internal teams—including development, technical support, and field teams—to ensure efficient collaboration;\n* Allocate internal resources effectively, ensuring teams have the necessary resources to achieve project objectives;\n* Monitor implementation progress, identify challenges, and implement adjustments as needed to meet deadlines;\n* Implement quality assurance processes to ensure implementations meet established quality standards.\n\n \n\n**Requirements and Qualifications** \n\n* **Level I:** Undergraduate degree in progress in Administration or Information Technology;\n* **Levels II and III:** Completed undergraduate degree in Administration or Information Technology;\n* Proven experience in project management, preferably within corporate environments;\n* In-depth knowledge of project management methodologies;\n* Advanced skills in spreadsheet and financial software applications;\n* Ability to clearly communicate complex financial information.\n\n **Preferred (but not required):**\n\n \n\n* Project management certifications.\n\n \n\n**Additional Information** \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics;\n* A collaborative environment that supports personal and professional development;\n* A flat yet growth-oriented structure—meaning you are the protagonist of your own career!\n* Meal benefits (Headquarters via cafeteria; Branches via iFood);\n* Co-payment Health Insurance Plan;\n* Dental Insurance Plan;\n* Life Insurance;\n* Childcare Assistance;\n* Dependent Support for Persons with Disabilities (PCD);\n* Payroll-deductible Loans (available after 6 months);\n* Up to 50% discount on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discount at Higher Education Institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telecommunications operator, experiencing increasingly significant growth.\n\n\n\n \n\nOur journey began in 1998 in Pereiro, a small town in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior towns to state capitals**—actively contributing to Brazil’s digital transformation.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766602263000","seoName":"corporate-operations-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-marcelino-vieira/cate-acct-relationship-mgmt/corporate-operations-analyst-6484508976960212/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"ce373424-7c4e-41ed-9ade-feff01882a96","sid":"76e85280-4d9a-4f44-8cde-52ebd3288425"},"attrParams":{"summary":null,"highLight":["Develop detailed implementation plans","Coordinate internal project execution","Knowledge of project management methodologies"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1766602263825,"categoryName":"Acct Relationship Mgmt","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4373","location":"Rua Manoel Mourão, 664 - Pereiro, CE, 63460-000, Brazil","infoId":"6484508358758512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Administrative Assistant","content":"We are looking for an **Administrative Assistant to Support** the identification of business opportunities through analysis of information related to internal environmental influences. Provide support for statistical data analysis, applying insights to commercial information on products, services, and customer and supplier profiles. \n\n\n\n \n\nIf you are a detail-oriented professional who delights customers and demonstrates ownership, Brisanet is the place for you! \n\n\n\n \n\nLet’s sail toward the future! **\\#JoinBrisanet**\n\n **Responsibilities and Duties** \n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets as requested;\n* Update area indicators when necessary;\n* Actively participate in organizational meetings and commitments when requested;\n* Use individual and collective safety equipment when required;\n* Perform other duties related to the position, according to departmental needs and leadership direction;\n* Provide support for statistical data analysis, applying insights to commercial information on products, services, and customer and supplier profiles;\n* Assist in identifying business opportunities through analysis of information related to internal environmental influences;\n* Monitor sales forecasts and market trend reports;\n* Deliver strategic information to support decision-making.\n\n \n\n**Requirements and Qualifications** \n\n* Completed high school education;\n* One year of experience in the commercial area;\nProficiency in Google tools (Sheets, Docs). \n* \n\n \n\nThe following will be considered advantageous: \n\n\n\n \n\n* Customer service experience;\n* Completed or ongoing undergraduate degree.\n\n \n\n**Additional Information** \n\n* A work culture that respects and values people;\n* Internal events covering diverse topics; • A collaborative environment that values personal and professional development;\n* A flat and growth-oriented structure—meaning you are the protagonist of your own career!; • Meal benefit (Headquarters via cafeteria and branches via iFood);\n* Co-payment Health Plan;\n* Dental Plan;\n* Life Insurance;\n* Childcare Assistance;\n* PCD Dependent Assistance;\n* Payroll-deducted Loan (available after 6 months);\n* Discounts of up to 50% on Brisanet Internet and BrisaMusic services;\n* Wellhub (Gympass);\n* Up to 60% discounts at higher education institutions.\n\n \n\nWe have operated in the telecommunications sector for **27 years**, with a **mission to connect people and promote digital and social inclusion**. Today, we connect over 1.5 million households across Northeast Brazil, **leading the fixed broadband internet market** in the region. We are also a mobile telephony operator, experiencing increasingly significant growth. \n\n\n\n \n\nOur journey began in 1998 in Pereiro, a municipality in the interior of Ceará state. We were founded with the goal of **providing high-quality internet at affordable prices to small towns**. Today, we operate across all nine states of Northeast Brazil, delivering **cutting-edge connectivity—from the interior to state capitals**, actively contributing to digital transformation in Brazil.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766602215000","seoName":"administrative-assistant","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-marcelino-vieira/cate-other4/administrative-assistant-6484508358758512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"6f7bcdd8-78b7-4ebc-8704-06ed1d51ef03","sid":"76e85280-4d9a-4f44-8cde-52ebd3288425"},"attrParams":{"summary":null,"highLight":["Support for statistical data analysis","Assistance in identifying business opportunities","Collaborative culture and comprehensive benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Pereiro,Ceará","unit":null}]},"addDate":1766602215527,"categoryName":"Other4","postCode":null,"secondCateCode":"sales","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4366,4372","location":"Av. 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A team of passionate people who deliver joy across 70% of the national territory—always with energy, smiles, simplicity, and leadership.\n\n \n\nIf working toward a greater purpose, overcoming challenges that serve as genuine opportunities to learn, develop, and grow motivates you, this opportunity could be your chance to begin an inspiring journey with us.\n\n \n\nIf you identify with who we are ***#JoinSolar #PassionThatTransforms #ThirstThatDrives***\n\n **Responsibilities and Duties** \n\n#### **Your Day-to-Day Will Include:**\n\n* Conducting daily visits to points of sale (POS), executing the commercial strategy with excellence—restocking shelves, refrigerators, and additional display areas; ensuring accurate price communication; and driving sales volume growth;\n* Collecting information on pricing, stock levels, product portfolio, promotional activities, and product expiration dates;\n* Moving product cases and pallets between warehouse stock and store sales areas;\n* Inspecting product conditions and expiration dates, implementing proper stock rotation for sales;\n* Conducting sales, negotiations, and commercial strategy execution;\n* Placing and managing orders.\n\n \n\n**Requirements and Qualifications** \n\n#### **What You Need:**\n\n* High school diploma;\n* Basic math knowledge;\n* Driver’s license category \"A\" or \"AB\";\n* Comfort using smartphones.\n\n#### **Nice-to-Have (Preferred Qualifications):**\n\n* Currently pursuing a university degree;\n* Basic negotiation skills;\n* Prior experience in sales;\n* Basic understanding of distribution and markup;\n* Prior experience in merchandising and product display.\n\n **Work Schedule:** (220 hours) 5 days/week, 07:30–12:00, 13:00–17:18, Monday–Friday\n\n **Additional Information** \n\n#### **See Some Other Benefits of Being Solar:**\n\n \n\nFor your health and safety:\n\n* Health insurance plan with special conditions for you and your dependents;\n* Telemedicine services covering multiple specialties, including telepsychology;\n* Dental insurance plan;\n* Emotional Well-being Program;\n* Wellhub (gym network);\n* Life insurance.\n\n \n\nFor your nutrition:\n\n* Food allowance;\n* Meal allowance or on-site cafeteria\n\n \n\nFor your mobility:\n\n* Transportation allowance or company-provided shuttle service\n\n \n\nFor your financial planning:\n\n* Profit-sharing program;\n* Private pension plan\n\n \n\nAnd beyond:\n\n* A Corporate University packed with development opportunities;\n* Extended maternity leave up to 180 days and paternity leave up to 20 days—including for adoptive parents and same-sex couples;\n* Discounts on products from our portfolio;\n* A Christmas Kit at year-end to share joy with loved ones.\n\n \n\nAt Solar Coca-Cola, passion is not just a feeling—it’s the driving force behind everything we do.\n\n \n\nOur journey involves over 20,000 Solar employees across 13 factories and 44 distribution centers, serving approximately 400,000 points of sale across an area representing 70% of Brazil.\n\n \n\nWe believe success is built through dedication and teamwork—where each person has the opportunity to lead and contribute to the company’s growth. 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We are a team of passionate people who deliver joy across 70% of Brazil’s territory—always with energy, smiles, simplicity, and leadership.\n\n \n\nIf working toward a greater purpose, overcoming challenges that are genuine opportunities to learn, grow, and develop is what drives you, this opportunity may be your chance to begin an inspiring journey with us.\n\n \n\nIf you identify with who we are ***#JoinSolar #PassionThatTransforms #ThirstThatDrives***\n\n **Responsibilities and Duties** \n\n#### **Your Day-to-Day Will Include:**\n\n* Conducting daily visits to points of sale (POS), executing commercial strategy with excellence—restocking shelves, refrigerators, and additional display areas, and ensuring accurate price communication;\n* Collecting information on pricing, stock levels, product portfolio, promotional activities, and product expiration dates;\n* Moving product boxes and pallets between storage areas and store sales zones;\n* Keeping the work environment clean and organized;\n* Checking product conditions and expiration dates, performing stock rotation for sales.\n\n \n\n**Requirements and Qualifications** \n\n#### **What You Need:**\n\n* High school diploma;\n* Basic math knowledge;\n* Comfort using smartphones;\n* Valid driver’s license category \"A\" or \"AB\".\n\n#### **Nice-to-Have (Preferred Qualifications):**\n\n* Currently enrolled in higher education;\n* Basic negotiation skills;\n* Basic understanding of distribution and markup;\n* Prior experience in merchandising and product display.\n\n **Work Schedule:** (220 hours) Six-day week: Mon–Fri 7:30–12:00 & 14:00–17:00 / Sat 7:30–12:00 & 14:00–16:00\n\n **Additional Information** \n\n#### **See Some Other Benefits of Being Solar:**\n\n \n\nFor your health and safety:\n\n* Health insurance plan with special conditions for you and your dependents;\n* Telemedicine services covering multiple specialties, including telepsychology;\n* Dental insurance plan;\n* Emotional Well-being Program;\n* Wellhub (fitness center network);\n* Life insurance.\n\n \n\nFor your nutrition:\n\n* Food allowance;\n* Meal voucher or on-site cafeteria.\n\n \n\nFor your mobility:\n\n* Transportation allowance or company-provided shuttle service.\n\n \n\nFor your financial planning:\n\n* Profit-sharing program;\n* Private pension plan.\n\n \n\nAnd beyond:\n\n* A Corporate University packed with development opportunities;\n* Extended maternity leave up to 180 days and paternity leave up to 20 days—including for adoptive parents and same-sex couples;\n* Discounts on products within our portfolio;\n* A festive holiday kit at year-end to share joy with loved ones.\n\n \n\nAt Solar Coca-Cola, passion is not just a feeling—it’s the driving force behind everything we do.\n\n \n\nOur journey is powered by over 20,000 Solar employees across 13 manufacturing plants and 44 distribution centers, serving approximately 400,000 points of sale in a region covering 70% of Brazil.\n\n \n\nWe believe success is built on dedication and teamwork—where each person has the opportunity to lead and contribute to the company’s growth. 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A team of passionate people who deliver joy across 70% of Brazil’s territory—always full of energy, smiles, simplicity, and leadership.\n\n \n\nIf working toward a greater purpose—overcoming challenges that serve as real opportunities to learn, develop, and grow—is what drives you, this opportunity could be your chance to begin an inspiring journey with us.\n\n \n\nIf you identify with who we are ***\\#JoinSolar \\#PassionThatTransforms \\#ThirstThatDrives***\n\n **Responsibilities and Duties** \n\n#### **Your Day-to-Day Will Include:**\n\n* Visiting various retail outlets (ROs) daily to ensure increased sales volume and market share;\n* Conducting negotiations, sales, and implementation of commercial strategy;\n* Prospecting new customers and identifying market opportunities;\n* Advising customers on their needs in collaboration with other company departments;\n* Executing merchandising activities.\n\n \n\n**Requirements and Qualifications** \n\n#### **What You Need:**\n\n* High school diploma completed;\n* Basic math knowledge and reading comprehension skills;\n* Driver’s license category \"A\" or \"AB\".\n\n#### **Nice-to-Have (Preferred Qualifications):**\n\n* Currently pursuing a college degree;\n* Excellent negotiation skills;\n* Basic understanding of distribution and markup.\n\n **Work Schedule:** (220 hours) 5x2, 7:30 AM – 12:00 PM – 1:00 PM – 5:18 PM, Monday to Friday\n\n **Additional Information** \n\n#### **See Some Other Benefits of Being Solar:**\n\n \n\nFor your health and safety:\n\n* Health plan with special conditions for you and your dependents;\n* Telemedicine services covering multiple specialties, including telepsychology;\n* Dental plan;\n* Emotional Well-being Program;\n* Wellhub (fitness center network);\n* Life insurance.\n\n \n\nFor your meals:\n\n* Food allowance;\n* Meal allowance or on-site cafeteria\n\n \n\nFor your mobility:\n\n* Commuter allowance or chartered transportation\n\n \n\nFor your financial planning:\n\n* Profit-sharing program;\n* Private pension plan\n\n \n\nAnd beyond:\n\n* A Corporate University packed with development opportunities;\n* Extended maternity leave up to 180 days and paternity leave up to 20 days—including for adoptive parents and same-sex couples;\n* Discounts on products from our portfolio;\n* A festive Christmas Kit at year-end to share joy with loved ones.\n\n \n\nAt Solar Coca-Cola, passion is not just a feeling—it’s the driving force behind everything we do.\n\n \n\nOur journey involves over 20,000 Solar team members spread across 13 factories and 44 distribution centers, serving approximately 400,000 retail outlets across a territory representing 70% of Brazil.\n\n \n\nWe believe success is built through dedication and teamwork—where each person has the opportunity to lead and contribute to the company’s growth. 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This role covers various areas such as customer support, customer service center (SAC), collections, cancellations, and retention, following company standards and policies.\n\n\nIf you are a thoughtful professional who delights customers and has a strong sense of ownership, Brisanet is the place for you!\n\n\nLet’s sail toward the future! **\\#JoinBrisanet**\n\n **What will your day-to-day look like?**\n\n* Embody the organizational identity of the Brisanet Group;\n* Prepare reports, forms, or spreadsheets upon request;\n* Update area indicators when necessary;\n* Actively participate in meetings and organizational commitments when requested;\n* Use individual and collective safety equipment when necessary;\n* Perform other related duties as required by the department and leadership direction;\n\n \n\n**CUSTOMER SERVICE CENTER (SAC)** \n\n* Handle SAC (Customer Service Center) inquiries, focusing on resolving requests: billing issues and service complaints, address changes, account 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(service access issues, service instability, equipment configuration, system failures), and escalating more complex cases to appropriate levels;\n* Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians;\n* Address customer questions, log requests, complaints, and provide general guidance;\n* Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability;\n* Meet performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality;\n* Participate in training sessions, refresher courses, team meetings, and process updates;\n* Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues.\n\n \n\n**COLLECTIONS** \n\n* Carry out collection and debt negotiation activities, offering alternatives and clarifying financial questions;\n* Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians;\n* Address customer questions, log requests, complaints, and provide general guidance;\n* Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability;\n* Meet performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality;\n* Participate in training sessions, refresher courses, team meetings, and process updates;\n* Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues.\n\n \n\n**RETENTION** \n\n* Handle cancellation requests, seeking to understand reasons and applying retention strategies when applicable;\n* Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians;\n* Address customer questions, log requests, complaints, and provide general guidance;\n* Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability;\n* Meet performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality;\n* Participate in training sessions, refresher courses, team meetings, and process updates;\n* Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues;\n\n \n\n**MONETIZATION** \n\n* Perform customer service procedures aimed at after-sales, monetization, renewal, customer base loyalty, and conduct surveys when necessary;\n* Provide courteous, clear, and prompt phone and digital support to individual customers, corporate clients, public agencies, and field technicians;\n* Address customer questions, log requests, complaints, and provide general guidance;\n* Record all interactions in internal systems (CRM), ensuring accuracy, history, and traceability;\n* Meet performance indicators (KPIs), such as average handling time, resolution rate, customer satisfaction (CSAT), productivity, and quality;\n* Participate in training sessions, refresher courses, team meetings, and process updates;\n* Support continuous service improvement by suggesting solutions and reporting recurring technical or behavioral customer issues.\n\n **What we are looking for in this opportunity:** \n\n \n\n**SAC** \n\n* High school diploma;\n* Knowledge of sales and customer service techniques, negotiation and customer prospecting techniques, as well as familiarity with Google tools (Sheets, Docs);\n* Proficiency in typing and grammar.\n\n \n\n**SUPPORT** \n\n* High school diploma;\n* Basic computer knowledge and understanding of computer networks;\n* Strong oral and verbal communication skills.\n\n \n\n**COLLECTIONS** \n\n* High school diploma;\n* Knowledge of basic computer skills and basic mathematics;\n* 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All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre\\-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.\n\n**Employee Status:**\n\nRegular**Relocation:**\n\n**VISA Sponsorship:**\n\n**Travel Requirements:**\n\n**Flexible Work Arrangements:**\n\n\nRemote**Shift:**\n\n**Valid Driving License:**\n\n**Hazardous Material(s):**\n\n**Job Posting End Date:**\n\n\n12/8/2025* **A job posting is effective until 11:59:59PM on the day** **BEFORE** **the listed job posting end date. 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