Process Analyst

Description

Job Summary: Strategically engage in mapping, designing, standardizing, and continuously improving the company's processes to ensure operational efficiency and scalability. Key Highlights: 1. Pioneers in electronic perimeter security in the country 2. Focus on innovation and AI for safer cities 3. Collaborative culture with personal development **Job Description:** ---------------------- We are pioneers in implementing electronic perimeter security in the country and today operate in over 200 Brazilian cities. Through an AI software development center, we apply innovative technologies to guarantee excellence in the delivery of every project. We make places better so that people can be better! DGT Technology’s innovations contribute to building safer and smarter cities via an ecosystem that connects communities with security forces, delivering technological solutions aimed at reducing crime and promoting well-being. Guided by purpose and focused on the future, we uphold a highly collaborative team ethic and commitment to personal development—ensuring every challenge receives the solution it deserves. At DGT Technology, you can give your best. OBJECTIVE: Strategically manage the mapping, design, standardization, and continuous improvement of the company's processes, ensuring operational efficiency, cross-departmental integration, business scalability, and support for decision-making. You will have autonomy to review existing processes and create new ones as needed, viewing the company holistically from end to end. ACTIVITIES: \- Map existing processes across all departments. Identify bottlenecks, rework, operational risks, and improvement opportunities. \- Design and redesign AS IS / TO BE processes, proposing more efficient and scalable workflows. \- Create new processes where none exist, ensuring alignment with business strategy. \- Document processes, workflows, policies, and procedures clearly and consistently. \- Support implementation of improvements together with involved departments. \- Act as a facilitator between departments, ensuring process alignment and integration. \- Define and monitor process performance indicators (KPIs). \- Support automation initiatives, systems, and technology-driven process improvements. \- Contribute to building a culture of continuous improvement and operational efficiency. **Essential Requirements:** ------------------------------ Completed or ongoing undergraduate degree Prior experience in process mapping and improvement. Knowledge of process methodologies (e.g., BPM, Lean, Six Sigma, PDCA, Kaizen). Experience designing flowcharts and documenting processes. Analytical capability to identify problems and propose practical solutions. Systemic vision and ability to work transversally across departments. Strong communication skills to conduct interviews, workshops, and stakeholder alignment sessions. Organization, autonomy, and sense of priority. **Desirable Requirements:** -------------------------- ADDITIONAL ASSETS: Experience implementing or reviewing processes in growing companies. Familiarity with BPM tools (Bizagi, Miro, Lucidchart, Draw.io, etc.). Experience in system automation and integration projects. Experience with KPIs, OKRs, or process-based management. Degree in Administration, Engineering, Information Systems, or related fields. **Employment Type:** -------------------------- CLT **PCD:** -------- NO **Benefits:** --------------- Meal/food allowance Mobility assistance Outpatient, hospital, and dental health plans Gympass Day Off University discounts **Work Location:** ---------------------- DGT TECNOLOGIA LTDA **Working Hours:** ------------------------ 08:00 TO 12:00 \- 13:12 TO 18:00 **Additional Information:** --------------------------- EXPECTED PROFILE: \- Proactivity and ownership mindset. \- Ability to constructively question the status quo. \- Adaptability to change and dynamic environments. \- Strategic vision combined with practical execution. \- Strong negotiation and influence skills. WHAT WE EXPECT FROM THIS POSITION: \- Clear, documented, and efficient processes. \- Reduced rework and operational bottlenecks. \- Improved cross-departmental integration. \- A solid foundation for company growth and scalability.