Collections Assistant

Description

Job Summary: Professional responsible for monitoring internal processes, negotiating receivables with delinquent customers, performing calculations, and preparing debt settlement letters. Key Highlights: 1. Customer service and negotiation with delinquent customers 2. Internal process management and follow-up on pending items 3. Interest calculation, issuance, and settlement of receivables Monitor internal processes and follow up on pending items forwarded to customers and suppliers, both internal and external; Contact and negotiate receivables with delinquent customers via telephone, e-mail, or corporate WhatsApp; Serve delinquent customers either in person or digitally, and negotiate debt settlements; Calculate interest and late fees, when necessary; Issue, record, and/or settle receivables; Prepare debt settlement letters; And other duties. Employment Type: Full-time, CLT (Consolidation of Labor Laws) permanent position Compensation: R$2.000,00 - R$2.200,00 per month Benefits: * Medical insurance * Dental insurance * Commercial partnerships and discounts * Life insurance * Meal allowance * Transportation allowance Selection Question(s): * What is your salary expectation? Education: * Completed high school (Mandatory) Experience: * Collections experience (Mandatory) Work Location: On-site