Account Manager

Description

Job Summary: Axpr Valve Science is seeking an Account Executive to manage and expand its customer portfolio, with a focus on value creation, long-term relationship building, and sustainable business growth. Key Highlights: 1. Consultative and strategic involvement in customer portfolio management 2. Identification and development of new business opportunities 3. Focus on long-term relationships and customer satisfaction **About AXPR:** Axpr is an industrial aftermarket startup deeply committed to transforming the industrial landscape through renewed industrial maintenance. **Account Executive \- Axpr Valve Science** Axpr Valve Science is seeking an Account Executive to manage and expand its customer portfolio, focusing on value creation, long-term relationship building, and sustainable business growth. This professional will be responsible for identifying new opportunities, conducting negotiations, sizing technical solutions (services and products), and ensuring customer satisfaction and retention. Close market engagement is expected, including active on-site presence with customers and disciplined sales funnel management. **Key Responsibilities** * Manage and develop the customer portfolio through consultative and strategic engagement; * Identify and develop new business opportunities (products and services); * Conduct technical and commercial visits regularly and with planning; * Size technical scopes; conduct negotiations while ensuring competitiveness and profitability; * Monitor market trends, competition, and customer activities; * Ensure customer satisfaction and drive retention and loyalty; Commercial Discipline and Process Management: * Use the CRM consistently and systematically, ensuring traceability and sales funnel predictability; * Keep the sales funnel updated with high-quality information and active follow-ups; * Actively participate in internal rituals (commercial meetings, forecasting, pipeline review); * Demonstrate consistency in executing commercial activities and developing customers**.** **Qualifications** **Customer Management:** * Experience managing customer portfolios, with emphasis on long-term relationships, needs identification, and value generation for customers. **Business Development:** * Ability to identify opportunities, structure commercial approaches, and expand the customer base. **Communication and Negotiation:** * Clear, concise, and assertive communication, with strong negotiation skills. **CRM and Commercial Process Management:** * Experience and proficiency in CRM usage are essential. Discipline, organization, and commitment to data quality and commercial processes are expected. **Behavioral Profile:** * Consistency and discipline in execution; * Organization and sense of priority; * Proactivity and ownership mindset; * Ability to work with goals and performance indicators. **Preferred Qualifications:** * Degree in Engineering (Mechanical, Electrical, or related fields) * Experience in the valve, process control, or industrial maintenance segment Business acumen to identify high-potential prospects; * Active listening skills and ability to understand customer needs; * Collaborative mindset to work effectively with the team; * Flexibility to engage with diverse profiles and varied demands; * Organization and autonomy in managing commercial and administrative activities. Minimum Education: Bachelor's Degree