Job Summary: Responsible for customer service at the workshop, performing initial diagnostics, opening and tracking service orders, preparing estimates, and negotiating. Key Highlights: 1. Customer service and liaison between customers and technical team 2. Focus on customer satisfaction and quality assurance in execution 3. Negotiation of approvals and adherence to deadlines Requirements: Completed high school; Experience in sales of workshop services; Valid driver's license category B; Good communication skills. Responsibilities: Responsible for customer service at the workshop, performing initial diagnostics of customer requests, opening and tracking service orders, preparing estimates, and negotiating approvals. Acts as a liaison between customers and the technical team, ensuring service quality, adherence to deadlines, warranty processes with the vehicle manufacturer, and technical vehicle delivery with a focus on customer satisfaction. Employment type: Full-time, CLT permanent contract Compensation: R$2\.300,00 \- R$2\.500,00 per month Benefits: * Medical assistance * Dental assistance * Life insurance * Meal allowance * Transportation allowance Selection question(s): * Do you hold a driver's license category B? * Do you have experience in this role? Education: * Completed high school (Mandatory) Work location: On-site