




Job Summary: The professional will perform administrative/operational credit department tasks, including credit analysis, collections, and customer service. Key Highlights: 1. Credit analysis and customer database updating 2. Collection from delinquent customers 3. Customer service to clarify inquiries **None:** Have you ever considered joining a company with over 100 years of history? Join us in this journey! The world changes; Zema acts! In alignment with our core values—hard work, transparency, simplicity, ethics, people development, and courageous energy—we seek professionals interested in becoming part of one of the best companies to work for! **Learn more about our story:** https://portal.zema.com/nossa\-historia/ **Job Responsibilities:** Perform administrative/operational credit department tasks, such as: customer credit analysis according to predefined procedures, database updating, and credit protection agency inquiries. Conduct collections from delinquent customers. Provide customer service to clarify inquiries. Issue payment slips and manage payment tracking. Maintain up-to-date customer records. **Requirements that increase your chances for this position:** Completed High School; Prior experience in credit and collections is a plus; Knowledge of financial management systems; Strong communication and interpersonal skills. Basic computer literacy; Familiarity with the Consumer Protection Code is desirable. **Our Benefits:** Health Insurance; Dental Insurance; Meal Voucher; Development initiatives and platforms; Wellhub (comprehensive health platform); Birthday Leave; Partnership programs offering exclusive discounts on various services and products. Diversity \& Inclusion We are committed to seriously promoting and building Diversity \& Inclusion within our company, launching initiatives that foster a more diverse and inclusive culture, cultivating a sense of belonging among employees while simultaneously strengthening the Zema brand in society. **None:** None


