Customer Service Assistant - Customer Support Center

Description

Job Summary: Customer Service Assistant (Customer Support Center) for a women's footwear company, focused on customer service, support, and issue resolution. Key Highlights: 1. Customer service and support via multiple channels 2. Agile problem resolution and customer experience monitoring 3. A renowned company in the women's footwear segment **Job Opening: Customer Service Assistant (Customer Support Center)** We are a renowned company in the women's footwear segment, with a strong digital presence and over 375 physical stores across Brazil. **Responsibilities:** * Customer service via phone, email, and messaging; * Support and clarification of inquiries; * Agile issue resolution; * Customer experience monitoring. **Requirements:** * Strong communication skills; * Proactivity and agility; * Organizational skills. **Benefits:** * Gympass * Meal Ticket * Transportation Allowance * University partnership program * Education Assistance * Unimed Health Insurance Plan * Dental Insurance Plan * Life Insurance * Psychological Support * Maternity Basket **Working Hours:** * Monday to Friday, from 10 a.m. to 8 p.m. **Location:** * Av. do Contorno, 6081 - São Pedro, Belo Horizonte - MG Minimum Education Level: Elementary School (1st level) * Transportation Allowance * Meal Allowance * Education Assistance * Life Insurance * Medical Assistance * Dental Assistance