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Job Summary: Lead and develop a strong team, manage operational activities, conduct complex negotiations, and transform data into strategic insights. Key Highlights: 1. Lead and develop a high-performing, highly engaged team 2. Manage operational activities and complex negotiations 3. Transform data into strategic business insights At Mercado Libre, we are democratizing commerce and financial services to transform people's lives across Latin America. Join us in this mission! At Mercado Envios, we manage our sellers' inventory and deliver products to our buyers, enhancing their experience on our platform. In an ever-evolving world, our ability to rapidly deliver products purchased via Mercado Libre has become a requirement for competitiveness. Join the team leading logistics across Latin America, delivering world-class customized solutions and integrating local and regional carriers through borderless commerce. **We have a challenge for people who:** * Embody entrepreneurial energy: driven by curiosity, never give up, and focus on surpassing their own limits. * Give their all because they love working with commitment and dedication. * View change as opportunity and learn from their mistakes. * Prioritize excellence and execution in everything they do. * Foster a positive atmosphere, joy, and fun. * Know how to build together with others and enjoy working in teams. Imagine yourself leading challenging, dynamic, and innovative projects, and **being responsible for**: * Leading and developing a strong team, fostering a positive atmosphere and fluid communication, ensuring process compliance, team engagement, and high performance while acting as guardian of company culture. * Managing operations executed by partners, third parties, and cross-functional teams, establishing agreements. * Resolving conflicts and conducting complex negotiations to improve service quality and excellence. * Promoting cross-functional engagement, ensuring data accuracy and strict budget control, as well as monitoring and analyzing key performance indicators to guarantee process excellence. * Transforming data into strategic business insights, reporting directly to senior leadership, and designing continuous improvement plans that maximize safety, quality, productivity, and operational capacity. * Fostering synergy and effective collaboration with MELI support areas. **Requirements:** * Bachelor’s degree completed in Process Management, Engineering, Production, Logistics, Business Administration, Technology, or related fields. * Knowledge of Quality Tools (5S, Kaizen, 5PQs, PDCA), Google Sheets, and intermediate Excel. * Valid driver’s license and personal vehicle for mobility and travel between our operations. * Residence in Maringá, Paraná state, with availability for travel to operate in Maringá, Londrina, and Cascavel regions, from 7:00 AM to 3:20 PM, on a 6x1 rotating schedule. **We offer you:** * The opportunity to be part of an entrepreneurial company where we love thinking big and long-term. * The chance to take ownership of your development in an environment full of opportunities, learning, growth, expansion, and challenging projects. * The chance to collaborate and learn alongside outstanding professionals and experts. * An excellent work environment, equipped with everything you need to enjoy a great experience. :) Mercado Libre does not contact candidates offering opportunities in exchange for payment. All open positions are available on our careers website. If you receive any request for money, please be cautious!
