Call Center Operator

Description

Job Summary: Join AeC and handle customer inquiries and provide solutions via phone, email, chat, and WhatsApp. Key Highlights: 1. Growth opportunities and a wellness-focused environment 2. Career development plan with promotions starting from the third month 3. No prior experience required; positions available for first-time job seekers **New: We now partner with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management, with over 30 years of experience. Since 2020, we have been certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development Plan at AeC**: At AeC, your professional growth is our priority. Starting from your third month, you may be promoted through our internal opportunities program. In 2024, we promoted over 5,000 employees. We are a diversity-embracing company and want you to grow with us. Whether you have experience or not, join AeC! **Responsibilities:** Provide telephone support to address customer questions and deliver quick solutions, while guiding them step-by-step to resolve issues. Work across email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old High school diploma or equivalent Positions available for all shifts (morning, afternoon, and night), part-time schedules, 6x1 or 5x2. Positions also available for first-time job seekers. No prior experience required; however, previous experience as a telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Center) agent, sales agent, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find cutting-edge Technology and Human Warmth, Innovation, People, and Opportunities.** Employment Type: Part-time, CLT (Consolidated Labor Laws) permanent contract Compensation: R$1,518.00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site