Call Center Operator

Description

Job Summary: Phone-based customer service to address inquiries and provide quick solutions, guiding customers step-by-step to resolve issues, also via email, chat, and WhatsApp. Key Highlights: 1. Growth opportunities and a wellness-focused environment 2. Career development plan with internal promotion program 3. A company that embraces diversity, with or without experience **New: Now partnered with Gympass**: Take care of your well-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience; since 2020, certified as one of the best companies to work for. Here, you’ll find growth opportunities and an environment that values employee happiness and well-being. **Career Development at AeC**: At AeC, your development is a priority. Starting from your third month, you may be promoted through our internal opportunity program. In 2024, we promoted over 5,000 employees. We are a company that embraces diversity and want you to grow with us. With or without experience, join AeC! **Responsibilities**: Phone-based customer service to address inquiries and provide quick solutions, guiding customers step-by-step to resolve issues. Work conducted via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, night), part-time schedules, 6x1 or 5x2. Entry-level positions also available. No prior experience required, but experience in roles such as telemarketing operator, receptionist, call center operator, customer service analyst, customer support representative, consultant, collections agent, active or passive customer service agent, sales representative, SAC, sales, teleoperator, interaction expert, operator, etc., is considered advantageous. **Here, you’ll find abundant Technology & Human Warmth, Innovation, People, and Opportunities.** Employment Type: Part-time, CLT (Consolidated Labor Laws) permanent contract Compensation: R$1,518.00 per month Benefits: * Medical assistance * Dental assistance * Meal allowance * Transportation allowance Selection Question(s): * PLEASE PROVIDE A VALID EMAIL ADDRESS FOR CONTACT: Format: @(gmail, outlook, yahoo, icloud).com Work Location: On-site