Commercial Attendant

Description

Job Summary: Customer service for an electric power utility company, clarifying doubts, resolving issues, and ensuring customer safety and credibility. Key Highlights: 1. Opportunities for professional growth 2. Teamwork and proactivity 3. Focus on quick and efficient solutions for customers **JOB DESCRIPTION / RESPONSIBILITIES** Provide customer service to clients of an electric power utility company, identify their needs, clarify doubts, and resolve issues. Identify customer complaints, promote quick and efficient solutions, and ensure customer safety and credibility. Always seek the best solution for customers within the company's established rules and procedures. Meet stipulated deadlines for issue resolution and operational performance indicators related to the role. Perform other related duties. **EDUCATION AND EXPERIENCE REQUIRED** Completed high school education; military service exemption certificate (for male candidates); strong verbal and written communication skills; ability to work effectively in a team; capacity to quickly acquire new knowledge; proactivity and dynamism. **PRIMARY SERVICE LOCATION:** Central/RJ **Must be available to travel to Central do Brasil during the training period.** **WORK SCHEDULE:** 8 hours/day with a 1-hour break (Monday to Friday and some Saturdays) **BENEFITS** Salary: BRL 1,621.00 gross per month * Transportation allowance; * Meal allowance OR food allowance; * Health insurance plan (optional \- monthly fee covered by the company); * Dental insurance plan (optional); * Group life insurance; * Discounts and partnerships with educational institutions, language schools, and SESC; Formal employment contract (CLT), including all statutory labor rights, vacation, 13th salary, and FGTS. Company with 29 years of market experience and opportunities for career advancement. Job type: Full-time CLT Compensation: BRL 1,621.00 per month Benefits: * Medical assistance * Dental assistance * Education allowance * Life insurance * Food allowance * Meal allowance * Transportation allowance Education: * Completed high school (Mandatory) Work location: On-site