Junior IT Support Analyst Level 2

Description

Job Summary: Professional providing N2 support for operating systems, Microsoft 365, iOS, and Android, with advanced troubleshooting for hardware, software, Zoom Rooms, and Zoom Phones. Key Highlights: 1. N2 support for operating systems and Microsoft 365 2. Advanced hardware and software troubleshooting 3. Continuous improvement and user technology education An information technology services company is hiring a Junior IT Support Analyst Level 2 in Rio de Janeiro. Adecco is a global human resources company offering recruitment and temporary staffing solutions. With a presence in multiple countries, the company connects talent with employment opportunities across various industries. **What will you do in this role?:** Provide N2 support for operating systems (Windows 10/11, macOS), Microsoft 365, iOS, and Android. Perform advanced troubleshooting for hardware, software, Zoom Rooms, and Zoom Phones. Configure, image, update, and repair laptops/desktops (Dell/Lenovo). Manage incidents and ensure SLA (Service Level Agreement) compliance. Promote continuous improvement, automation, and user technology education. If you have previously worked as a Technical Support Analyst, IT Support Analyst, IT Support Specialist, or Help Desk Analyst, you may meet the requirements for this position. **Company Offer:** * Salary: Competitive with the market. * Benefits competitive with the market. **Other Information:** * Contract: Temporary * Duration: Full-time * Schedule: Monday to Friday, from 09:00 to 18:00. **WANT TO PARTICIPATE IN THIS SELECTION?** ---------------------------------- * Review all information regarding this position on Jobbol and apply for free. ***Work Location:*** *On-site in Rio de Janeiro / RJ* ***Application Deadline:*** *12/19/2025* ***Expected Start Date:*** *12/27/2025* ***JobId.:*** *29381285991* *✔ Follow:* ***@jobbol.empregos*** *on Instagram and unlock the best of the 2025 job market.* ***\#TechJobs***