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Job Summary: Responsible for on-site customer service and support, guiding users on microcomputing, resolving issues, and configuring systems and hardware. Key Highlights: 1. On-site customer support and guidance on microcomputing. 2. Troubleshooting computers, hardware, and software. 3. System, network, and Office 365 configuration and updates. On-site customer service and support. Responsible for guiding company users or customers on microcomputing, identifying computer issues, determining hardware components requiring replacement, and reconfiguring or reinstalling software. Familiarity with customer service software is required, including handling service tickets and providing guidance via email and telephone as needed. Clarification of inquiries, infrastructure, configuration, and updates for: Microsoft products, antivirus software, network connectivity, hardware maintenance, software, internet, Office 365, printer configuration, servers, and client-specific systems. Hardware assembly, desktops, notebooks, and tablets **Minimum Education:** Technical Course Personal Vehicle Willingness to Travel Travel Allowance
